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not getting all my guys

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Jun 4, 2017, 18:4406/04/17
06/04/17
0

not getting all my guys

i have bought diamonds and then bought units  out of the hospital never got them and now then i fight zag i dont receive all my units that are won tried to get a tag started but it tell me i am putting in the wrong gamer tag  please do help     
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Jun 4, 2017, 23:5706/04/17
03/25/15
770
jim said:

i have bought diamonds and then bought units  out of the hospital never got them and now then i fight zag i dont receive all my units that are won tried to get a tag started but it tell me i am putting in the wrong gamer tag  please do help     
Sir,,Please contact Support..Support has the technology to access your game activity and will be able to indentfy exactly what happened to your units..Try putting this problem under the "bug" tag..or "Lost" units tag..Good luck Sir