lost troops during game shut down

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lost troops during game shut down

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killerBEE

Jan 19, 2017, 04:4801/19/17

07/08/16

lost troops during game shut down

during your game shut down. I had 2200 +- troops returning..the game shut down. I keep signing i till 11:00 pst..I the morning 06:30 my base had been hit I lost all offense...Can i get these units returned. I paid good $ for these..please James

Comments

Alyona KolomiitsevaCommunity Manager

Jan 19, 2017, 10:3801/19/17

09/17/15

8278

Please be aware that such issues should be directed to the technical specialists from our Support Team. Unfortunately, we are unable to help you on Forum.

Please follow this link and submit a ticket: http://plrm.me/Support_Plarium.

Robert Shatz

Jan 19, 2017, 23:5301/19/17

03/25/15

770

jcrilll said:

during your game shut down. I had 2200 +- troops returning..the game shut down. I keep signing i till 11:00 pst..I the morning 06:30 my base had been hit I lost all offense...Can i get these units returned. I paid good $ for these..please James

Sir..Plarium Support will look into this for you and will be happy to assist you ..We do not possess that ability at the Forum level Please contact Support..

Wizsteve

Jan 20, 2017, 20:4001/20/17

1 minute

Raise your bunker lvl so they will go in automatic

I don't believe support will replace any in game losses if they do let me know .

Alyona KolomiitsevaCommunity Manager

Jan 23, 2017, 10:3301/23/17

09/17/15

8278

dragonslayer2usa said:

Raise your bunker lvl so they will go in automatic

I don't believe support will replace any in game losses if they do let me know .

Support can restore lost Units if they were lost due to the issues on our end. And only if you contact them within 7 days from when your loss occurred.

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I paid good $ for these..please     James<br>","createdDate":"1484801280000","folderId":"115","id":"34325","authorId":"1177141","authorRegistered":"1468013961800","authorName":"killerBEE","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/22144349.jpeg?v=1564957877"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"2857","commentsCount":"4","likesCount":"0","authorCommentsCount":"0","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/en/soldiers-inc/115_bug-reports/34325_lost-troops-during-game-shut-down/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/en/profile/698671/","commentUrl":"/en/comment/topic_249844/"},"strings":{"userRole":"Community Manager","userId":"698671","contentDraftJs":"","contentHtml":"<p>Please be aware that such issues should be directed to the technical specialists from our Support Team. Unfortunately, we are unable to help you on Forum. </p><br><p>Please follow this link and submit a ticket: <a href=\"http://plrm.me/Support_Plarium\" rel=\"nofollow ugc\" target=\"_blank\">http://plrm.me/Support_Plarium</a>.</p>","userRegistered":"1442491428007","userCommentsCount":"8278","userName":"Alyona Kolomiitseva","createdDate":"1484822284950","editedDate":"0","id":"249844","entityId":"34325","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"249844","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/232474/","commentUrl":"/en/comment/topic_250108/"},"strings":{"userRole":"","userId":"232474","contentDraftJs":"","contentHtml":"<div class=\"user-name\">jcrilll said:</div><br><blockquote>during your game shut down. I had 2200 +- troops returning..the game shut down. I keep signing i till 11:00 pst..I the morning 06:30 my base had been hit I lost all offense...Can i get these units returned. I paid good $ for these..please     James<br></blockquote>Sir..Plarium Support will look into this for you and will be happy to assist you ..We do not possess that ability at the Forum level Please contact Support..","userRegistered":"1427296308167","userCommentsCount":"770","userName":"Robert Shatz","createdDate":"1484870027350","editedDate":"0","id":"250108","entityId":"34325","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/9699161.jpeg?v=1561764994"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"250108","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1375419/","commentUrl":"/en/comment/topic_250649/"},"strings":{"userRole":"","userId":"1375419","contentDraftJs":"","contentHtml":"<p>Raise your bunker lvl so they will go in automatic </p><br><p>I don't believe support will  replace any in game losses   if they do let me know . </p><p><p><p><div><br></div></p></p></p><p><p><p><div><br></div></p></p></p>","userRegistered":"-62135596800000","userCommentsCount":"53","userName":"Wizsteve","createdDate":"1484944803033","editedDate":"0","id":"250649","entityId":"34325","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"250649","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/698671/","commentUrl":"/en/comment/topic_251451/"},"strings":{"userRole":"Community Manager","userId":"698671","contentDraftJs":"","contentHtml":"<div class=\"user-name\">dragonslayer2usa said:</div><br><blockquote><p>Raise your bunker lvl so they will go in automatic </p><br><p>I don't believe support will  replace any in game losses   if they do let me know . </p><p><p><p><div><br></div><p><p><p><p><p><p><div><br></div><p><p><p></blockquote>Support can restore lost Units if they were lost due to the issues on our end. 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You cannot post comments.","title":"lost troops during game shut down","authorRole":"","contentDraftJs":"","contentHtml":"during your game shut down. I had 2200 +- troops returning..the game shut down. I keep signing i till 11:00 pst..I the morning 06:30 my base had been hit I lost all offense...Can i get these units returned. I paid good $ for these..please     James<br>","createdDate":"1484801280000","folderId":"115","id":"34325","authorId":"1177141","authorRegistered":"1468013961800","authorName":"killerBEE","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/22144349.jpeg?v=1564957877"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"2857","commentsCount":"4","likesCount":"0","authorCommentsCount":"0","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/en/soldiers-inc/115_bug-reports/34325_lost-troops-during-game-shut-down/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/en/profile/698671/","commentUrl":"/en/comment/topic_249844/"},"strings":{"userRole":"Community Manager","userId":"698671","contentDraftJs":"","contentHtml":"<p>Please be aware that such issues should be directed to the technical specialists from our Support Team. Unfortunately, we are unable to help you on Forum. </p><br><p>Please follow this link and submit a ticket: <a href=\"http://plrm.me/Support_Plarium\" rel=\"nofollow ugc\" target=\"_blank\">http://plrm.me/Support_Plarium</a>.</p>","userRegistered":"1442491428007","userCommentsCount":"8278","userName":"Alyona Kolomiitseva","createdDate":"1484822284950","editedDate":"0","id":"249844","entityId":"34325","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"249844","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/232474/","commentUrl":"/en/comment/topic_250108/"},"strings":{"userRole":"","userId":"232474","contentDraftJs":"","contentHtml":"<div class=\"user-name\">jcrilll said:</div><br><blockquote>during your game shut down. I had 2200 +- troops returning..the game shut down. I keep signing i till 11:00 pst..I the morning 06:30 my base had been hit I lost all offense...Can i get these units returned. I paid good $ for these..please     James<br></blockquote>Sir..Plarium Support will look into this for you and will be happy to assist you ..We do not possess that ability at the Forum level Please contact Support..","userRegistered":"1427296308167","userCommentsCount":"770","userName":"Robert Shatz","createdDate":"1484870027350","editedDate":"0","id":"250108","entityId":"34325","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/9699161.jpeg?v=1561764994"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"250108","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1375419/","commentUrl":"/en/comment/topic_250649/"},"strings":{"userRole":"","userId":"1375419","contentDraftJs":"","contentHtml":"<p>Raise your bunker lvl so they will go in automatic </p><br><p>I don't believe support will  replace any in game losses   if they do let me know . </p><p><p><p><div><br></div></p></p></p><p><p><p><div><br></div></p></p></p>","userRegistered":"-62135596800000","userCommentsCount":"53","userName":"Wizsteve","createdDate":"1484944803033","editedDate":"0","id":"250649","entityId":"34325","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"250649","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/698671/","commentUrl":"/en/comment/topic_251451/"},"strings":{"userRole":"Community Manager","userId":"698671","contentDraftJs":"","contentHtml":"<div class=\"user-name\">dragonslayer2usa said:</div><br><blockquote><p>Raise your bunker lvl so they will go in automatic </p><br><p>I don't believe support will  replace any in game losses   if they do let me know . </p><p><p><p><div><br></div><p><p><p><p><p><p><div><br></div><p><p><p></blockquote>Support can restore lost Units if they were lost due to the issues on our end. And only if you contact them within 7 days from when your loss occurred.","userRegistered":"1442491428007","userCommentsCount":"8278","userName":"Alyona Kolomiitseva","createdDate":"1485167630963","editedDate":"0","id":"251451","entityId":"34325","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"251451","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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