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Deleted

Oct 26, 2016, 23:2110/26/16

not receiving reward packs

Several times now I have not received all the rewards packs

and just now that challenge totally disappeared without my being able to claim them........Heck regardless claiming them I am not getting all of them. This has been days now.

Best I can recall most likely since the recent update and it's not just Soldiers

And I spend the Diamonds Rubies what ever to do the 10 additional daily so that my team and myself get the full benefit from that event.

So.........If I am not getting what I actually pay for..........then why pay anything

I expect this problem to be resolved or this Cash Cow is out of here

Comments

Echo

Oct 28, 2016, 03:1410/28/16

06/14/14

101

Commander contact support they can look into this this for you.

Killroi68

Jan 20, 2017, 18:1401/20/17

01/07/17

I am having the same issues with not being able to claim my daily packs. Support has done nothing.

Wizsteve

Jan 20, 2017, 20:3201/20/17

1 minute

you all doing the daily roll call?

Alyona KolomiitsevaCommunity Manager

Jan 23, 2017, 10:3201/23/17

09/17/15

8278

wshanncap said:

I am having the same issues with not being able to claim my daily packs. Support has done nothing.

Please give me your ticket ID.

Mycroft

Jan 28, 2017, 13:3601/28/17

08/15/15

Completed Day 90 daily roll call.

Reward was claimed but not received.

The extra 150k in aviation showed briefly in the Command HQ totals but on logging back in had disappeared.
The 60 Thunderheads never appeared in the bunker.

Never saw the diamonds drop either.

Deleted

Jan 28, 2017, 16:0401/28/17

699

Mycroft said:

Completed Day 90 daily roll call.
Reward was claimed but not received.

The extra 150k in aviation showed briefly in the Command HQ totals but on logging back in had disappeared.
The 60 Thunderheads never appeared in the bunker.
Never saw the diamonds drop either.

commander the rewards are added automatically

if you cant see the diamonds earned or the units then you may have missed a day and you were set back to day 1

if that is not the case then contact support here they will look into it

Wizsteve

Feb 14, 2017, 16:5802/14/17

1 minute

that no longer is a issue here for anyone new no longer set back to day one for missing a day

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This has been days now.   </p><br><p>Best I can recall   most likely since the recent update  and it's not just Soldiers</p><br><p>And I spend the Diamonds Rubies what ever to do the 10 additional daily so that my team and myself get the full benefit from that event.</p><br><p>So.........If I am not getting what I actually pay for..........then why pay anything</p><p>I expect this problem to be resolved    or this Cash Cow   is out of here <br></p>","createdDate":"1477524060000","folderId":"115","id":"31092","authorId":"1175453","authorRegistered":"","authorName":"Deleted","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"2923","commentsCount":"7","likesCount":"1","authorCommentsCount":"8","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/en/soldiers-inc/115_bug-reports/31092_not-receiving-reward-packs/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/en/profile/38526/","commentUrl":"/en/comment/topic_202212/"},"strings":{"userRole":"","userId":"38526","contentDraftJs":"","contentHtml":"Commander contact support they can look into this this for you.","userRegistered":"1402716284353","userCommentsCount":"101","userName":"Echo","createdDate":"1477624448093","editedDate":"0","id":"202212","entityId":"31092","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/soldiers-inc/avatars/25.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"202212","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1383903/","commentUrl":"/en/comment/topic_250589/"},"strings":{"userRole":"","userId":"1383903","contentDraftJs":"","contentHtml":"I am having the same issues with not being able to claim my daily packs. 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Support has done nothing.</blockquote>Please give me your ticket ID.","userRegistered":"1442491428007","userCommentsCount":"8278","userName":"Alyona Kolomiitseva","createdDate":"1485167564383","editedDate":"0","id":"251448","entityId":"31092","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"251448","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/617836/","commentUrl":"/en/comment/topic_253833/"},"strings":{"userRole":"","userId":"617836","contentDraftJs":"","contentHtml":"<p>Completed Day 90 daily roll call.</p><p>Reward was claimed but not received.<br><br>The extra 150k in aviation showed briefly  in the Command HQ totals but on logging back in had disappeared.<br>The 60 Thunderheads never appeared in the bunker.</p><p>Never saw the diamonds drop either.<br></p>","userRegistered":"1439623493177","userCommentsCount":"3","userName":"Mycroft","createdDate":"1485610564600","editedDate":"0","id":"253833","entityId":"31092","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/19.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"253833","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/801331/","commentUrl":"/en/comment/topic_253862/"},"strings":{"userRole":"","userId":"801331","contentDraftJs":"","contentHtml":"<p>Mycroft said:</p><br><blockquote><p>Completed Day 90 daily roll call.</p><p>Reward was claimed but not received.<br><br>The extra 150k in aviation showed briefly  in the Command HQ totals but on logging back in had disappeared.<br>The 60 Thunderheads never appeared in the bunker.</p><p>Never saw the diamonds drop either.<br></p></blockquote><p>commander the rewards are added automatically </p><br><p>if you cant see the diamonds earned or the units then you may have missed a day and you were set back to day 1</p>if that is not the case then contact support <a href=\"http://support.plarium.com/index.php?/default/\" rel=\"nofollow ugc\" target=\"_blank\">here</a> they will look into it ","userRegistered":"","userCommentsCount":"699","userName":"Deleted","createdDate":"1485619447370","editedDate":"0","id":"253862","entityId":"31092","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"253862","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1375419/","commentUrl":"/en/comment/topic_267417/"},"strings":{"userRole":"","userId":"1375419","contentDraftJs":"","contentHtml":"that no longer is a issue here for anyone new no longer set back to day one for missing a day <br>","userRegistered":"-62135596800000","userCommentsCount":"53","userName":"Wizsteve","createdDate":"1487091493097","editedDate":"0","id":"267417","entityId":"31092","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"267417","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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This has been days now.   </p><br><p>Best I can recall   most likely since the recent update  and it's not just Soldiers</p><br><p>And I spend the Diamonds Rubies what ever to do the 10 additional daily so that my team and myself get the full benefit from that event.</p><br><p>So.........If I am not getting what I actually pay for..........then why pay anything</p><p>I expect this problem to be resolved    or this Cash Cow   is out of here <br></p>","createdDate":"1477524060000","folderId":"115","id":"31092","authorId":"1175453","authorRegistered":"","authorName":"Deleted","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"2923","commentsCount":"7","likesCount":"1","authorCommentsCount":"8","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/en/soldiers-inc/115_bug-reports/31092_not-receiving-reward-packs/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/en/profile/38526/","commentUrl":"/en/comment/topic_202212/"},"strings":{"userRole":"","userId":"38526","contentDraftJs":"","contentHtml":"Commander contact support they can look into this this for you.","userRegistered":"1402716284353","userCommentsCount":"101","userName":"Echo","createdDate":"1477624448093","editedDate":"0","id":"202212","entityId":"31092","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/soldiers-inc/avatars/25.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"202212","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1383903/","commentUrl":"/en/comment/topic_250589/"},"strings":{"userRole":"","userId":"1383903","contentDraftJs":"","contentHtml":"I am having the same issues with not being able to claim my daily packs. Support has done nothing.","userRegistered":"1483832258720","userCommentsCount":"3","userName":"Killroi68 ","createdDate":"1484936084003","editedDate":"0","id":"250589","entityId":"31092","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/25530255.jpeg?v=1516855213"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"250589","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1375419/","commentUrl":"/en/comment/topic_250646/"},"strings":{"userRole":"","userId":"1375419","contentDraftJs":"","contentHtml":"you all doing the daily roll call?","userRegistered":"-62135596800000","userCommentsCount":"53","userName":"Wizsteve","createdDate":"1484944360610","editedDate":"0","id":"250646","entityId":"31092","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"250646","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/698671/","commentUrl":"/en/comment/topic_251448/"},"strings":{"userRole":"Community Manager","userId":"698671","contentDraftJs":"","contentHtml":"<div class=\"user-name\">wshanncap said:</div><br><blockquote>I am having the same issues with not being able to claim my daily packs. Support has done nothing.</blockquote>Please give me your ticket ID.","userRegistered":"1442491428007","userCommentsCount":"8278","userName":"Alyona Kolomiitseva","createdDate":"1485167564383","editedDate":"0","id":"251448","entityId":"31092","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"251448","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/617836/","commentUrl":"/en/comment/topic_253833/"},"strings":{"userRole":"","userId":"617836","contentDraftJs":"","contentHtml":"<p>Completed Day 90 daily roll call.</p><p>Reward was claimed but not received.<br><br>The extra 150k in aviation showed briefly  in the Command HQ totals but on logging back in had disappeared.<br>The 60 Thunderheads never appeared in the bunker.</p><p>Never saw the diamonds drop either.<br></p>","userRegistered":"1439623493177","userCommentsCount":"3","userName":"Mycroft","createdDate":"1485610564600","editedDate":"0","id":"253833","entityId":"31092","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/19.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"253833","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/801331/","commentUrl":"/en/comment/topic_253862/"},"strings":{"userRole":"","userId":"801331","contentDraftJs":"","contentHtml":"<p>Mycroft said:</p><br><blockquote><p>Completed Day 90 daily roll call.</p><p>Reward was claimed but not received.<br><br>The extra 150k in aviation showed briefly  in the Command HQ totals but on logging back in had disappeared.<br>The 60 Thunderheads never appeared in the bunker.</p><p>Never saw the diamonds drop either.<br></p></blockquote><p>commander the rewards are added automatically </p><br><p>if you cant see the diamonds earned or the units then you may have missed a day and you were set back to day 1</p>if that is not the case then contact support <a href=\"http://support.plarium.com/index.php?/default/\" rel=\"nofollow ugc\" target=\"_blank\">here</a> they will look into it ","userRegistered":"","userCommentsCount":"699","userName":"Deleted","createdDate":"1485619447370","editedDate":"0","id":"253862","entityId":"31092","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"253862","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1375419/","commentUrl":"/en/comment/topic_267417/"},"strings":{"userRole":"","userId":"1375419","contentDraftJs":"","contentHtml":"that no longer is a issue here for anyone new no longer set back to day one for missing a day <br>","userRegistered":"-62135596800000","userCommentsCount":"53","userName":"Wizsteve","createdDate":"1487091493097","editedDate":"0","id":"267417","entityId":"31092","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"267417","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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