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Oct 11, 2016, 05:5210/11/16
09/30/14
6

can't accessing via Internet Explorer

dear support team,


starting today, i can't accessing all Plarium game via Internet Explorer


please find the screen shoot:





please check n recheck.


thanks.


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Comments
Oct 11, 2016, 08:5410/11/16
699

commander 


clear your cache and refresh the game if that does not help then try incognito mode


also try a different browser 


if none of the above works then the issue is from your network i would recommend contacting your network provider or installing 

the browsec VPN extension that will help 


Oct 12, 2016, 01:5310/12/16
09/30/14
6

dear exxe,


this is the snapshot for above recommendation:





and this using InPrivate:


i'm able to use firefox, chrome and opera but not so fast as IE 11

Alyona KolomiitsevaCommunity Manager
Oct 12, 2016, 10:1310/12/16
09/17/15
8278

Please be aware that such issues should be directed to the technical specialists from our Support Team. Unfortunately, we are unable to help you on Forum.


Please follow this link and submit a ticket: http://plrm.me/Support_Plarium.

Oct 12, 2016, 12:5110/12/16
699

commander i had that issue myself 


use chrome and install the extension if that does not help then contact support team