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VISA Gift Card for Purchase of Diamonds ?

VISA Gift Card for Purchase of Diamonds ?

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Jul 30, 2016, 04:5507/30/16
07/26/16
1

VISA Gift Card for Purchase of Diamonds ?

I just tried using a Visa Gift Card to buy a Diamond Package (here on your site , not on facebook) and your payment system would not let me .....the Gift Card says "Debit" on it ..could that be the problem ? Where it says to type the "name on the Card" I typed in "Gift Card Recipient" (which is what is printed on it)  Can you fix this somehow ?  

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Jul 31, 2016, 00:5707/31/16
Jul 31, 2016, 00:59(edited)
03/25/15
770
ww2museum said:

I just tried using a Visa Gift Card to buy a Diamond Package (here on your site , not on facebook) and your payment system would not let me .....the Gift Card says "Debit" on it ..could that be the problem ? Where it says to type the "name on the Card" I typed in "Gift Card Recipient" (which is what is printed on it)  Can you fix this somehow ?  

Commander...Using gift cards can be tricky...Some gift card companies refuse to allow you to use their cards on the internet..Some companies refuse to allow you to make purchases from a company in anothe Country, other than the one you live in...It may not be Plarium but the problem may lay with the card company. I would suggest you call the gift card company...their phone number should be on the card....and find out if there is some restriction on the card that would keep you from using in  on game
Jul 31, 2016, 07:3707/31/16
07/26/16
1

If it was a Gift Card from some 3d world country , I would agree with you ...but this is a VISA  gift Card , Internationally recognized and I have used them many times to buy Diamonds on Facebook version of this game without any problems. 

That makes me wonder if the problem is on Plarium's side
Alyona KolomiitsevaCommunity Manager
Aug 1, 2016, 12:1608/01/16
09/17/15
8278
ww2museum said:

If it was a Gift Card from some 3d world country , I would agree with you ...but this is a VISA  gift Card , Internationally recognized and I have used them many times to buy Diamonds on Facebook version of this game without any problems. 

That makes me wonder if the problem is on Plarium's side
There is a list of accepted payment methods. If those Cards are not in the list, then we can't help you with this issue. If it is in the list, please contact our Support Team for help.
Mar 21, 2018, 19:0103/21/18
05/01/14
12
Just a possibility... Were it says on the card "Gift Card Recipient" You have to have an actual name to use this card. To do that go to the maker of the gift cards website and "register" that card in your name, using your personal info ie.. address, zip code, pin number etc.. Once that gift card/debit card is registered, then you should be able to use that on any website if it has the VISA logo on it. A friend of mine bought a mastercard for an online purchase and it wouldnt recognize the card. I was able to go to that card holders website, using his information and registered the card and it worked right away with now problems.