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My tourney score keeps getting reset to zero

My tourney score keeps getting reset to zero

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May 27, 2016, 00:4405/27/16
11/05/14
19381

My tourney score keeps getting reset to zero

I have played the tourney anhialation challenge for 2 days now and for some strange reason the score has been reset to zero for both days now. I'm just wondering if it your intention to keep doing this

David C
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3
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Alyona KolomiitsevaCommunity Manager
May 27, 2016, 09:0205/27/16
09/17/15
8278
Greetings. Are you sure it was the same Tournament? If so, please contact our Support Team for the investigation.
Jun 19, 2016, 13:2506/19/16
04/18/16
3
Think my problem was similar whit the CRAZYDAV, been playing pvp grand tournaments for some time, at the end of tournament when i wanted to claim my rewards got the note that i was to late for claiming rewards, or something like that ,  leaving me nothing, no points  no troops, nothing!  please advise! 
Jun 19, 2016, 23:5406/19/16
03/25/15
770
Maqko said:

Think my problem was similar whit the CRAZYDAV, been playing pvp grand tournaments for some time, at the end of tournament when i wanted to claim my rewards got the note that i was to late for claiming rewards, or something like that ,  leaving me nothing, no points  no troops, nothing!  please advise! 
Commander..Contact the help desk...give them a detail description of your problems...along with screen shot if available..they have the technology at their level to access the game and see if there is a problem with your game