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Login problems since update

Login problems since update

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Apr 9, 2016, 18:4204/09/16
04/27/14
43

Login problems since update

Myself and quite a few other people i have talked to are having trouble logging into the game.

When i go to  initial login page i have to refresh several times before i see the box to login.

Also when i refresh during a game i might have to refresh several times before the game will actually load.

Talked to other people with similar problems.

I have done the clear cache, clear cookies, restart computer, everything is up to date.

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Alyona KolomiitsevaCommunity Manager
Apr 11, 2016, 07:5904/11/16
09/17/15
8278
Did you submit a ticket to our Support Team? Our technical specialists can help you with this issue.
Apr 11, 2016, 12:3304/11/16
04/27/14
43
Alyona Kolomiitseva said:

Did you submit a ticket to our Support Team? Our technical specialists can help you with this issue.
I usually post here first to see if others are having  the same issues and they if might have come across a fix rather than just bombard the support team with questions.
Alyona KolomiitsevaCommunity Manager
Apr 12, 2016, 08:2104/12/16
09/17/15
8278

Johnny63 said:


Alyona Kolomiitseva said:


Did you submit a ticket to our Support Team? Our technical specialists can help you with this issue.
I usually post here first to see if others are having  the same issues and they if might have come across a fix rather than just bombard the support team with questions.

That's reasonable. Please let me know if you're still experiencing the loading issues, or submit a ticket to our Support Team. We check our games after each update to make sure they are loading. 

But there still can be some specific issues which need to be investigated.