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Problems after the update of 2016, april 6.

Problems after the update of 2016, april 6.

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Apr 7, 2016, 00:2304/07/16
07/31/15
1683

Problems after the update of 2016, april 6.

It's no longer available the option to liberate a base occupied by you !!

look here:

http://postimg.org/image/rmvsgrn3j/


This is very debilitating because, now, when I want to liberate a base found on the map, I can no longer do it !


To proceed with the liberation, now it is necessary to return to the "Command HQ"> "Garrisons" and manually search the base that interests me (among hundreds of other occupations that I have!!).


Please restore as soon as possible the button for the liberation of your own bases, so that I can proceed with the liberation directly from the map (by accessing into the base occupied by me).


Thanks.

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Apr 7, 2016, 02:0604/07/16
04/27/14
43

other issues:


spacing and alignment of text in  combine statistics:

http://prntscr.com/ap3p5m


Some supply drops are not able to be collected  or their  click spot is not large enough or even on the image itself.



Apr 7, 2016, 02:2604/07/16
07/31/15
1683

another issue:

For some reason I can not pick up a package of resources, placed on the ground of my base.

look here:

http://postimg.org/image/z7chkrz6h/

I have tried to refresh the page, but the package of resources is still there and I can not collect it.

Apr 7, 2016, 02:3204/07/16
04/27/14
43
Red-Terror said:

another issue:

For some reason I can not pick up a package of resources, placed on the ground of my base.

look here:

http://postimg.org/image/z7chkrz6h/

I have tried to refresh the page, but the package of resources is still there and I can not collect it.

yeah same here, thats what i was referring to as supply drops in my previous post
Alyona KolomiitsevaCommunity Manager
Apr 7, 2016, 07:4104/07/16
Apr 7, 2016, 13:12(edited)
09/17/15
8278

Greetings. Thank you for your reports.

As for the Liberate button and Supply Drops, we have already prepared the fix and will release it soon.

Also I have reported the Statistics tab to our developers. They are looking into it. 

Apr 11, 2016, 09:4804/11/16
Apr 11, 2016, 10:32(edited)
07/31/15
1683

Alyona Kolomiitseva said:


Greetings. Thank you for your reports.

As for the Liberate button. we have already prepared the fix and will release it soon.

This problem was first solved and then it occurred again.

Currently the button "Liberate" is not present in the bases occupied by you.


please implement it again, in a definitive way! (Not only for 1 day).

thanks.

Apr 11, 2016, 14:5204/11/16
07/31/15
1683

NEWS: the "Liberate" button is back again!

I hope that this time it remains permanently and does not disappear again (as happened before).


thanks.

Apr 11, 2016, 23:4804/11/16
05/28/15
41
good to hear lol
Alyona KolomiitsevaCommunity Manager
Apr 12, 2016, 08:2804/12/16
09/17/15
8278

So good to hear that the issue with Liberation is resolved.

And how about the other reported bugs?
Apr 15, 2016, 17:0604/15/16
07/31/15
1683

the "Liberate" button is again no longer available !!

grrrrrrrrrrrr!!!


can you leave it permanently on the game?
why it appears and disappears in alternate way?

Apr 16, 2016, 00:4104/16/16
03/25/15
770
Red-Terror said:

the "Liberate" button is again no longer available !!

grrrrrrrrrrrr!!!


can you leave it permanently on the game?
why it appears and disappears in alternate way?

Commander..look on the left hand side by the Commanders base that is being occupied...True it was on the right but looks as tho they have moved it..lol..Actually this does make more sense..since you are liberating the Commanders base that is occupied
Apr 17, 2016, 02:1404/17/16
Apr 17, 2016, 02:16(edited)
07/31/15
1683

I know that now it has been moved to the left.-__-"

I did not say I do not know where the button is placed ... I said that it appears and disappears alternately.

sometimes it is available, sometimes it is not (the button disappears!!).


therefore, I invite you once again to fix this problem permanently.


Today the button has been not available for the whole day.

now (when the day is changed, at 2:00 am GMT+2) ... the button has made its appearance and it is again available (but for how long it will be still available before it disappear again !? )

Alyona KolomiitsevaCommunity Manager
Apr 18, 2016, 12:1904/18/16
09/17/15
8278

Red-Terror said:


I know that now it has been moved to the left.-__-"

I did not say I do not know where the button is placed ... I said that it appears and disappears alternately.

sometimes it is available, sometimes it is not (the button disappears!!).


therefore, I invite you once again to fix this problem permanently.


Today the button has been not available for the whole day.

now (when the day is changed, at 2:00 am GMT+2) ... the button has made its appearance and it is again available (but for how long it will be still available before it disappear again !? )

Please be aware that such issues should be directed to the technical specialists from our Support Team. Unfortunately, we are unable to help you on Forum.

Please follow this link and submit a ticket: plrm.me/Plarium_Support.