"Is it possible for me to buy the Diamond Packages I want here on this site and have my purchase available on my Facebook Servers" as far as I am aware this is a no, all of Plarium's servers are isolated from each other. This sounds to me like a Facebook issue and im not completely sure how to resolve it.
Best guess is just make 100% sure this link "https://secure.facebook.com/settings?tab=payments§ion=settings" is cleared, I will ask other mods for an opinion as I don't use Facebook for transactions
chefs said:
I just rec a message from Facebook ..they fixed the problem and I was now able to buy the Diamond deals I wanted. Still , I'm glad that you at least know about this issue and hope you can get Facebook to change the way they store CC info ...that way no one else runs into the same issue
I am glad to know that your issue has been resolved. However, you should be aware that Plarium has no influence on Facebook, its payment methods and security measures.
So unfortunately, we cannot prevent such situations in the future.