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ernest.blair

May 11, 2020, 20:3905/11/20

05/11/20

missing hero crates

Hello i purchased a pack with hero crates in it and i opened 4 on 2/4/2020 leaving 5 to be opened during next conflict now i see they have been taken away from me i would like them returned. There was no time limit indicated on them so they should still be in my inventory.

Your help with this will be appreciated.

Ernie.

Comments

AlinaCommunity Manager

May 13, 2020, 10:5805/13/20

05/21/19

3510

Ernie said:

Hello i purchased a pack with hero crates in it and i opened 4 on 2/4/2020 leaving 5 to be opened during next conflict now i see they have been taken away from me i would like them returned. There was no time limit indicated on them so they should still be in my inventory.
Your help with this will be appreciated.
Ernie.

Hello, Ernie!

Please contact our Support Team on this matter via this link. Our agents will be happy to help you. Good luck!

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There was no time limit indicated on them so they should still be in my inventory.</p><p>Your help with this will be appreciated.</p>Ernie.</blockquote><p>Hello, Ernie!</p><br>Please contact our Support Team on this matter via <a href=\"//plariumsupport.zendesk.com/hc/en-us/requests/new?ticket_form_id=166729\" rel=\"nofollow ugc\" target=\"_blank\">this</a> link. Our agents will be happy to help you. 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