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Feb 9, 2016, 03:4502/09/16
11/05/14
19381

Jet injectors

Hi there iam a lvl 89 and now i have no use for my jet injectors i have 315 of them worth 2500 in diamonds as i cant use them can i get a refund for the whole 315  as they are no good to me now cheers will be waiting on your reply regards Chris Caldwell

P/s i guess you all ready know i spend a  quite a bit of money with you in this game and it would be quite dissapointing if that you do not refund me with this matter 
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Feb 9, 2016, 05:0602/09/16
Dec 29, 2018, 16:53(edited)
11/05/14
19381

At this time there is no in-game method of exchanging items for other items, (or in this case diamonds) However, the help desk is able to look into account based items and hopefully exchange them, I don't really know if it falls under "refund policy" but I hope they will provide you with a satisfactory response either way,

http://support.plarium.com/ensoldiers/Tickets/Submit/Step1/51