Commander..Try clearing /cleaning your Browser/cache..This should be done after evdery game update,,In the mean time I will forward this to our ttech.crew and ask them to look into it for you..Moderators do not posses the techno;ogy needed to access your game..But the tecnecal crew wil be able to look into this 

Hello... any chance something here is going to happen.. do clean out my browser as you suggested,, but problem, is still there... getting quiet bored with game now..think i will go find another none plarium game.. seems their have nothing but trouble///hoping your tech guys can have a look before thic happens... be better if we as customers/players could contact them...but we'"ll see how we go.............

Hi,, been approx. a month now,,, i'm guessing not much is going to get done now,,or is it that i don't buy diamonds off you'se, which ever be nice if you fixed the game properly instead of dragging this shit out... losing a lot of players if you'se haven't noticed...........

Commander,,,I do not have access to the technology needed to access your game activity and check for issues,,Because of the Coronavirus issue many are working at home,, The only advice I can give you is that you contact Plarium Support..Look under the Community Tab at top of playing screen,,You will find a link to Support,,Good luck Commander and stay safe