Game loading to 99% then black screen
My Husbands game won't load past 99% then goes to a black screen this is 72hrs now. I have tried everything to get him back up and running with his game, I've followed all troubleshooting advice numerous times and it has not helped, his laptop, graphics card etc is all up to date with no issues as everything else works perfeectly only Plarium Play and his Soldiers Inc doesn't. I've submitted tickets/reports to the support link and heard zilch back, has anybody else had or has this problem, have you fixed it, has anybody had any response from Plarium support at all? thanks for reading,