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Problems with the reward for the next 21 days when I log in Soldiers Inc.

Problems with the reward for the next 21 days when I log in Soldiers Inc.

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Jul 15, 2019, 21:0307/15/19
08/22/17
1

Problems with the reward for the next 21 days when I log in Soldiers Inc.

Dear sirs,


I have experienced problems with the functionality of receiving the reward for each day for the next 21 days when I login in Soldiers Inc.

I have 2 game accounts, and therefore 2 different bases. I'm using Facebook Gameroom to play on both accounts.

The problem is that in one account the functionality is present and allows me to collect the rewards, while in the other account the functionality is not even present, so obviously I can’t collect any rewards.

Can you please explain me why this happens and how can I rectify the situation?


Best regards,

Rui Marcos

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Agent RomaTechnical Support
Aug 25, 2019, 13:2708/25/19
05/10/19
399

Rui Marcos said:


Dear sirs,


I have experienced problems with the functionality of receiving the reward for each day for the next 21 days when I login in Soldiers Inc.

I have 2 game accounts, and therefore 2 different bases. I'm using Facebook Gameroom to play on both accounts.

The problem is that in one account the functionality is present and allows me to collect the rewards, while in the other account the functionality is not even present, so obviously I can’t collect any rewards.

Can you please explain me why this happens and how can I rectify the situation?


Best regards,

Rui Marcos

Hello Rui,

Sorry for a delay in response. Please let me know both accounts' coordinates so that I could check everything and let you know about possible resolutions.