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THIS COMBINE HAS NOT ESTABLISHED DIPLOMATIC RELATIONS WITH ANY COMBINES YET

THIS COMBINE HAS NOT ESTABLISHED DIPLOMATIC RELATIONS WITH ANY COMBINES YET

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Jun 28, 2019, 13:0406/28/19
09/20/14
8

THIS COMBINE HAS NOT ESTABLISHED DIPLOMATIC RELATIONS WITH ANY COMBINES YET

Hello Plarium,

We are having issues here. We were able to see other combines' diplomatic status with all other combines, now it says "This combine has not established Diplomatic Relations with any combines' yet". Well, the message that is being displayed is wrong because this message would have been correct only for the combines which have no diplomatic relations at all but this cannot be correct for the existing combine with which we already have an Allied/Peace/Challenge or other status. If you wanted to hide this for other combines then you had to write "You cannot view the diplomatic relations", still that would not stop the confusion unless you bring this back to Normal as it was. Ally members are raiding each other's bases and thinking they do not have any diplomacy.


Regards,

James
Views
727
Comments
9
Comments
Jun 28, 2019, 13:1406/28/19
01/31/17
1

I can only confirm that. James is right.

Jun 28, 2019, 13:2706/28/19
09/20/14
1
We have another "Big Bug" to deal with and we dont even know its expected resolution date/time. Plarium makes good packages though by tracking the buying interests of the members and RAISING its charges within no time. 
Jun 28, 2019, 13:5206/28/19
03/30/15
55
Yup, happened to us as well, me to be specific. I attacked an Ally even though I knew he was an ally, but I believed the game was right & I was wrong, until I checked. Game was wrong & I was right
Agent HelenTechnical Support
Jun 28, 2019, 14:1406/28/19
06/04/19
25

Hello,

Thanks for your patience. I would like to inform you that the issue has been already fixed.

Please accept our apology for any inconvenience.

Jun 28, 2019, 14:3006/28/19
12/03/17
1
I can confirm that James is correct
Jun 28, 2019, 15:1306/28/19
09/20/14
8

Agent Helen said:


Hello,

Thanks for your patience. I would like to inform you that the issue has been already fixed.

Please accept our apology for any inconvenience.

Hello Plarium Team,

The issue is still there. Please see that for yourself in the printscreen and reply correctly only when the issue is fixed on Badlands, 

https://plarium.com/en/strategy-games/soldiers-inc/game/ this server...

I don't know on which server you have fixed that.

http://prntscr.com/o7yp1f


Regards

James


Jun 28, 2019, 17:2006/28/19
06/14/15
3

I confirm, James is absolutely right

Jul 4, 2019, 20:2307/04/19
09/20/14
8

Thank You Plarium Support Team,

I could confirm that the issue has been closed and we are able to view the diplomatic relations of other combines. However you took too long to resolve this. We need speedy resolutions within 24-36 hours max.



Regards,

James
Agent RomaTechnical Support
Jul 23, 2019, 14:3707/23/19
05/10/19
399

James said:


Thank You Plarium Support Team,

I could confirm that the issue has been closed and we are able to view the diplomatic relations of other combines. However you took too long to resolve this. We need speedy resolutions within 24-36 hours max.



Regards,

James

Hello James!

I am sorry for such a delay in both responding to you and resolving the issue. Nevertheless, we do appreciate your patience and will do our best to act faster in the future.