All Categories

Why CAN'T I buy this????

Why CAN'T I buy this????

Search
How to join our moderation team?
May 26, 2019, 19:4905/26/19
09/15/16
0

Why CAN'T I buy this????

I have been trying to buy the base protection bubbles for 3 days now and I keep getting this message that I already have one activated.  First, NO I don't and secondly, what difference does it make how many I purchase when I have had at least 8 or 9 at a time that I have purchased!



Views
689
Comments
1
Comments
Agent HelgaTechnical Support
Jun 9, 2019, 15:5906/09/19
05/13/15
1258

Hello! 

This is not a bug.

You can only buy Base protection item if you have no other similar items on your account. 

For example, if you have a Base protection item for 8 hours, you will be unable to purchase an item of any other duration until you use that one.