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Feb 14, 2019, 15:3802/14/19
12/18/16
28

Missing Diamonds

I am missing Diamonds.  I had  more than 20K in diamonds 2 days ago and now have only 2K,  Please explain the difference.

Thanks
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949
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Agent HelgaTechnical Support
Feb 17, 2019, 16:4102/17/19
05/13/15
1258

Hello!

There are no bugs related to Diamonds' disappearance. The game is developed the way that the in-game currency can be spent only on in-game purchases. Please follow this article to learn where the Diamonds are commonly spent.

If you consider the Diamonds have been lost due to a bug, please provide us with the steps to reproduce the issue. Here is an instruction on how to report bugs.

Apr 20, 2019, 06:1104/20/19
04/14/19
1
i am missing diamonds as well i just won 1900 diamonds rewards for events and now thy are gone 
Jul 2, 2019, 19:3507/02/19
06/13/19
3
i'm missing 30 k diamonds, please check my account 
Jul 2, 2019, 23:0207/02/19
03/25/15
770

virus said:



i'm missing 30 k diamonds, please check my account 
Commander..The most common reason for Diamonds to "disappear" is that the "Auto Puchase" function is engaged..There are several items that we can place on "Auto Purchase
and when the "buff" timer has expired the game will automatically purchase another and activate it..Check to see if you might have the Auto Puchase option engaged..If its not engagege it will take a technician to look into your game and see if there is some issues