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Editing base failed

Editing base failed

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Feb 4, 2019, 11:0002/04/19
08/03/14
201

Editing base failed

Dear Plarium,

I tried to edit my base twice now and two times it failed to save my changes. Terrible service and a lot of wasted time. 


Get this fixed and make it possible to Edit our bases properly. 

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925
Comments
2
Comments
Agent HelgaTechnical Support
Feb 13, 2019, 19:3702/13/19
05/13/15
1258

Hello! 

I could not reproduce such an issue. I see that the edits are saved properly. 

The situation could be caused by internet connection issues.

Please try to save the edits you make every few steps, just in case.

Feb 15, 2019, 09:2502/15/19
08/03/14
201
Agent Helga said:

Hello! 

I could not reproduce such an issue. I see that the edits are saved properly. 

The situation could be caused by internet connection issues.

Please try to save the edits you make every few steps, just in case.

Saving every few steps worked. Thanks Agent Helga.