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Marble

Nov 24, 2018, 12:3511/24/18

08/03/14

201

Login fail

Hi Plarium,

Several are reporting login issues. The game will not load and jump to this error:

Comments

Marble

Nov 24, 2018, 12:5011/24/18

08/03/14

201

Also in the game issues and errors pop up all day long since two days.

Agent PavelTechnical Support

Nov 26, 2018, 15:3911/26/18

07/02/15

4521

Hello, Commander!

Could you please clarify if you still experience the issue? Also, please check this post.

Papsen

Aug 22, 2019, 09:4108/22/19

08/09/16

Hi, someone has been login in my account this morning, following is NOT my IP addr.

https://prnt.sc/ovhm6x

Any idea where this IP adrs. is from, (probably Ukraina) and, not less is it used by any one as player, if yes, I believe you should do something about it...

Playing in Soldier INC, highland

Thanks

Agent RomaTechnical Support

Aug 25, 2019, 14:0408/25/19

05/10/19

399

Papsen said:

Hi, someone has been login in my account this morning, following is NOT my IP addr.

https://prnt.sc/ovhm6x

Any idea where this IP adrs. is from, (probably Ukraina) and, not less is it used by any one as player, if yes, I believe you should do something about it...

Playing in Soldier INC, highland

Thanks

Hello!

Account issues are handled individually. Please submit a ticket to our Support Team using this link.

This topic will be closed.

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Also, please check <a href=\"//plarium.com/forum/en/soldiers-inc/bug-reports/108578_loading-issues-22/?post=509940\" target=\"_blank\">this post</a>. ","userRegistered":"1435838594363","userCommentsCount":"4521","userName":"Agent Pavel","createdDate":"1543246747267","editedDate":"0","id":"538135","entityId":"117715","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/soldiers-inc-mobile-warfare/avatars/avatar_303.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"538135","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1207287/","commentUrl":"/en/comment/topic_662673/"},"strings":{"userRole":"","userId":"1207287","contentDraftJs":"","contentHtml":"<p>Hi, someone has been login in my account this morning, following is NOT my IP addr.</p><br><br><p><a href=\"//prnt.sc/ovhm6x\" rel=\"nofollow ugc\" target=\"_blank\">https://prnt.sc/ovhm6x</a></p><br><br><p>Any idea where this IP adrs. is from, (probably Ukraina) and, not less is it used by any one as player, if yes, I believe you should do something about it... </p><br><br><p>Playing in Soldier INC, highland</p><br><br><br><p>Thanks</p>","userRegistered":"1470753882833","userCommentsCount":"8","userName":"Papsen","createdDate":"1566466874167","editedDate":"0","id":"662673","entityId":"117715","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/22845718.jpeg?v=1520353370"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"662673","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8331846/","commentUrl":"/en/comment/topic_663976/"},"strings":{"userRole":"Technical Support","userId":"8331846","contentDraftJs":"","contentHtml":"<p>Papsen said:</p><br><blockquote><p>Hi, someone has been login in my account this morning, following is NOT my IP addr.</p><br><br><p><a href=\"//prnt.sc/ovhm6x\" rel=\"nofollow ugc\" target=\"_blank\">https://prnt.sc/ovhm6x</a></p><br><br><p>Any idea where this IP adrs. is from, (probably Ukraina) and, not less is it used by any one as player, if yes, I believe you should do something about it... </p><br><br><p>Playing in Soldier INC, highland</p><br><br><br><p>Thanks</p></blockquote><p>Hello!</p><p>Account issues are handled individually. 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The game will not load and jump to this error:</p><br><img src=\"//cnt-forum.plarium.com/file.bmp?g=8d8c05e5-51d2-474f-819f-75e97ca38186\"><br>","createdDate":"1543062900000","folderId":"115","id":"117715","authorId":"30872","authorRegistered":"1407086769443","authorName":"Marble","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/4572743.jpeg?v=1703570461"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"1186","commentsCount":"4","likesCount":"0","authorCommentsCount":"201","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/en/soldiers-inc/115_bug-reports/117715_login-fail/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/en/profile/30872/","commentUrl":"/en/comment/topic_537618/"},"strings":{"userRole":"","userId":"30872","contentDraftJs":"","contentHtml":"<p>Also in the game issues and errors pop up all day long since two days.</p><br><img src=\"//cnt-forum.plarium.com/file.bmp?g=5a692d3a-3c5a-4dc2-a9f5-aa0f2d25a2f1\"><br>","userRegistered":"1407086769443","userCommentsCount":"201","userName":"Marble","createdDate":"1543063801763","editedDate":"0","id":"537618","entityId":"117715","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/4572743.jpeg?v=1703570461"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"537618","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1794866/","commentUrl":"/en/comment/topic_538135/"},"strings":{"userRole":"Technical Support","userId":"1794866","contentDraftJs":"","contentHtml":"<p>Hello, Commander!</p>Could you please clarify if you still experience the issue? Also, please check <a href=\"//plarium.com/forum/en/soldiers-inc/bug-reports/108578_loading-issues-22/?post=509940\" target=\"_blank\">this post</a>. ","userRegistered":"1435838594363","userCommentsCount":"4521","userName":"Agent Pavel","createdDate":"1543246747267","editedDate":"0","id":"538135","entityId":"117715","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/soldiers-inc-mobile-warfare/avatars/avatar_303.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"538135","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1207287/","commentUrl":"/en/comment/topic_662673/"},"strings":{"userRole":"","userId":"1207287","contentDraftJs":"","contentHtml":"<p>Hi, someone has been login in my account this morning, following is NOT my IP addr.</p><br><br><p><a href=\"//prnt.sc/ovhm6x\" rel=\"nofollow ugc\" target=\"_blank\">https://prnt.sc/ovhm6x</a></p><br><br><p>Any idea where this IP adrs. is from, (probably Ukraina) and, not less is it used by any one as player, if yes, I believe you should do something about it... </p><br><br><p>Playing in Soldier INC, highland</p><br><br><br><p>Thanks</p>","userRegistered":"1470753882833","userCommentsCount":"8","userName":"Papsen","createdDate":"1566466874167","editedDate":"0","id":"662673","entityId":"117715","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/22845718.jpeg?v=1520353370"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"662673","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8331846/","commentUrl":"/en/comment/topic_663976/"},"strings":{"userRole":"Technical Support","userId":"8331846","contentDraftJs":"","contentHtml":"<p>Papsen said:</p><br><blockquote><p>Hi, someone has been login in my account this morning, following is NOT my IP addr.</p><br><br><p><a href=\"//prnt.sc/ovhm6x\" rel=\"nofollow ugc\" target=\"_blank\">https://prnt.sc/ovhm6x</a></p><br><br><p>Any idea where this IP adrs. is from, (probably Ukraina) and, not less is it used by any one as player, if yes, I believe you should do something about it... </p><br><br><p>Playing in Soldier INC, highland</p><br><br><br><p>Thanks</p></blockquote><p>Hello!</p><p>Account issues are handled individually. Please submit a ticket to our Support Team using this <a href=\"//plariumsupport.zendesk.com/hc/en-us/requests/new?ticket_form_id=168205\" rel=\"nofollow ugc\" target=\"_blank\">link</a>.</p><p>This topic will be closed.</p>","userRegistered":"1557475139953","userCommentsCount":"399","userName":"Agent Roma","createdDate":"1566741883187","editedDate":"0","id":"663976","entityId":"117715","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/sparta/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"663976","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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