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Consecutive Day Run....reset?

Consecutive Day Run....reset?

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Oct 10, 2018, 00:2310/10/18
10/10/18
5

Consecutive Day Run....reset?

How come my consecutive day run was reset...I am missing over a thousand days.. Did not miss log in as I am on day 65 yet executive run shows only 32 days
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10
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Oct 10, 2018, 07:4010/10/18
Oct 10, 2018, 07:41(edited)
06/13/15
1408

Hey Commander ! 

 

For The Daily Roll Call : Since February 9, 2017, even if you miss a day, your progress is not lost. Check this Update.

This means that if you’ve logged in 5 days in a row but fail to log in the following day, you will still receive your Day 6 Reward the next time you log in. 

 

The executive run is not linked, which means that you missed at least one day. That's why you don't have the same number.

Oct 10, 2018, 11:4410/10/18
10/10/18
5
NO I have not missed a day. I log in from my phone every day. IF that was the case then all three servers would have the same day on them but they do not.
Agent PavelTechnical Support
Oct 10, 2018, 13:2110/10/18
07/02/15
4521
baileysbud123 said:

NO I have not missed a day. I log in from my phone every day. IF that was the case then all three servers would have the same day on them but they do not.
Please specify the coordinates of your Base where the counter was reset. I will check your login history. 
Oct 10, 2018, 17:4110/10/18
10/10/18
5

Highlands server -3400, 896

Badlands  285, 286

Both those servers appear to have been reset


Drylands server appears to be correct at 720 days

325, -265
Oct 14, 2018, 00:2710/14/18
10/10/18
5
Still waiting for response 
Oct 14, 2018, 15:2010/14/18
Oct 14, 2018, 15:20(edited)
06/13/15
1408

Hey,  

Still a little patience please, I'm sure the mystery will be solved soon ! 

Agent PavelTechnical Support
Oct 15, 2018, 13:1510/15/18
07/02/15
4521

baileysbud123 said:


Highlands server -3400, 896

Badlands  285, 286

Both those servers appear to have been reset


Drylands server appears to be correct at 720 days

325, -265

I have checked the logs and found you didn't log into the game on September, 8. Then the daily counter was reset. 

And as Bill has specified, the Daily Roll Call is not reset when you miss a day. 
Oct 16, 2018, 00:2310/16/18
10/10/18
5

so if you saying I missed a day on sept 8 then why do the two servers have different day counts on them. I am seeing a lot of bugs here... I boosted troop production and did not receive the troops i boosted...Where did they go? 


Oct 16, 2018, 07:1610/16/18
06/13/15
1408

As you are connecting from your phone, I can assume that you have a bad internet connection and that your daily call has not been taken into account. The second assumption is that you log in and don't wait until the game loading screen is complete to leave.

What do you think of that ?

Note that these are not accusations, I'm trying to find an explanation.

Oct 16, 2018, 12:0010/16/18
10/10/18
5
I think that is ridiculous since you actually have to remove the offer screen before you can change servers and since one server is correct and the other two have different reset days on them that makes no sense