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Slider erroneously reset when purchasing units

Slider erroneously reset when purchasing units

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Sep 6, 2018, 01:3309/06/18
09/06/18
2

Slider erroneously reset when purchasing units

Hello,

I was playing Soldiers Inc on the Badlands server. At 06/09/18 01:59 UTC+1  I made a purchase of 1 "A13 Reilly IFV".

I carefully made sure that the slider was set at 1 unit only & the diamond purhase amount was correct.

However when I clicked 'purchase', the slider must have reset to full & much to my dismay, it appears I have now purchased 48 of these units! I do not want to purchase 48, I want to only purchase 1.

This is definitely a game bug where the sliders refresh when another event happens in the game. It's not the first time this has happened.

Please can you undo the purchase & restore my diamonds.

Many Thanks.

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Comments
Agent PavelTechnical Support
Sep 6, 2018, 11:2209/06/18
07/02/15
4521

Hello, Commander! I have contacted you via private messages. Please check it and specify the requested data.

Also, please make sure the purchased units are in your Bunker. So that I could withdraw them. 

Sep 6, 2018, 15:5409/06/18
09/06/18
2

Hello Pavel,

I have provided the information you require in a reply to your private message.

I can confirm my units are in the bunker as requested.

Many thanks, Victoria
Agent PavelTechnical Support
Sep 9, 2018, 11:4009/09/18
07/02/15
4521
Victoria said:

Hello Pavel,

I have provided the information you require in a reply to your private message.

I can confirm my units are in the bunker as requested.

Many thanks, Victoria
I have removed the units from your Base and refunded the Diamonds spent. 
Sep 10, 2018, 01:4809/10/18
09/06/18
2

Hello Pavel,

Thank you for doing that. I am very pleased with the support you have provided me. Hope you have a good day :-)
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