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Mission received for upgrading towers to Level 2 when already at Level 3

Mission received for upgrading towers to Level 2 when already at Level 3

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Aug 5, 2018, 20:5508/05/18
03/22/16
21

Mission received for upgrading towers to Level 2 when already at Level 3

I just upgraded all 12 towers (the max you can have) on my Cobra base to level 3, which completed a mission. The next mission I expected to be was to upgrade/purchase guns at level 3, but instead I received a mission to buy a Level 2 tower. How am I supposed to purchase a level 2 tower when I have the maximum number of towers allowed. No, I'm not going to destroy a Level 3 tower to place a Level 2 tower for the mission.

I am assuming this is a glitch that needs to be corrected.

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2k
Comments
10
Comments
AndriiTechnical Support
Aug 7, 2018, 15:1808/07/18
06/03/14
607
Hello! Please specify the name of the platform where you play (Facebook or plarium.com) and the actual coordinates of your Base. 
Aug 7, 2018, 15:2308/07/18
03/22/16
21
I sent you the requested information via private message.
AndriiTechnical Support
Aug 8, 2018, 17:3308/08/18
06/03/14
607
Thanks. I will get in touch with you as soon as I get any updates on this matter. 
AndriiTechnical Support
Aug 9, 2018, 16:0408/09/18
06/03/14
607
I have completed that quest for you. Also, I have transferred all the info regarding this case to our QA team for further investigation. Thank you for cooperation! 
Aug 9, 2018, 16:0808/09/18
Aug 9, 2018, 16:09(edited)
03/22/16
21

Thank you very much.


I upgraded my turrets to level 3 now and completed that mission however now I have the same problem...It wants me to upgrade/build Level 2 turrets.
Aug 14, 2018, 22:0508/14/18
03/22/16
21
Is someone going to look into this again for me?  It's been 5 days since I commented that I got the same issue again and have had no response to this thread and the new one I tried to start because I wasn't receiving a response here got closed because I had said I got the same issue a second time.
Aug 15, 2018, 06:4408/15/18
Aug 15, 2018, 06:44(edited)
06/13/15
1408

Hey Commander,


Please, still a little patient. A Technical Support Agent will come back to you as soon as possible.

Aug 16, 2018, 14:4408/16/18
03/22/16
21
Bill Almorra said:

Hey Commander,


Please, still a little patient. A Technical Support Agent will come back to you as soon as possible.

Thank you.  At least now I know someone did see this as I was starting to wonder.
Aug 23, 2018, 15:0608/23/18
03/22/16
21
Bill Almorra said:

Hey Commander,


Please, still a little patient. A Technical Support Agent will come back to you as soon as possible.

Ok...I think I have been very patient about this.  It has now been 2 weeks since I reported that I had the same issue with the very next mission.  The first issue was resolved in 4 days...2 weeks is a bit extreme I think.  I will soon be at the point where I will be negotiating Cobra Perimeter Level 4 and would appreciate this being corrected before then.
Agent PavelTechnical Support
Aug 27, 2018, 15:2508/27/18
07/02/15
4521
Jennifer said:

Bill Almorra said:

Hey Commander,


Please, still a little patient. A Technical Support Agent will come back to you as soon as possible.

Ok...I think I have been very patient about this.  It has now been 2 weeks since I reported that I had the same issue with the very next mission.  The first issue was resolved in 4 days...2 weeks is a bit extreme I think.  I will soon be at the point where I will be negotiating Cobra Perimeter Level 4 and would appreciate this being corrected before then.
I apologize for the delay. I have completed the quest manually. Please claim the reward and you should receive the further quests.