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Not receiving free rewards for plarium play download

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Driller

Jul 11, 2018, 15:3707/11/18

11/30/15

Not receiving free rewards for plarium play download

Downloaded plarium play logged into my account did not receive free gifts

Comments

Miriam Memi

Jul 11, 2018, 18:3507/11/18

07/15/14

hi I tried to download the program plarium play I have windows 10 but it does not start ... I did everything installed but nothing tells me that it is not supported by my pc .... tried on two different PCs but nothing does not start thanks

Agent HelgaTechnical Support

Jul 12, 2018, 13:3207/12/18

05/13/15

1258

Hello, LLBOOGIE_1999!

I have checked this feature and I see that the gift is activated properly if you follow the steps.

Could you please provide us with the more detailed information about the issue? Here is an instruction on how to report bugs.

Agent HelgaTechnical Support

Jul 12, 2018, 13:3407/12/18

05/13/15

1258

Miriam Memi said:

hi I tried to download the program plarium play I have windows 10 but it does not start ... I did everything installed but nothing tells me that it is not supported by my pc .... tried on two different PCs but nothing does not start thanks

Most probably you have 32-bit system. The application requires 64-bit version of Windows. Please join this thread for more information.

Bill0Almorra

Jul 12, 2018, 14:0007/12/18

Jul 12, 2018, 14:02(edited)

06/13/15

1408

If Agent Helga allows me, Commander LLBOOGIE_1999 !

Now check if your reward has been claimed.

If not, tell us here please.

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I did everything installed but nothing tells me that it is not supported by my pc .... tried on two different PCs but nothing does not start thanks</p>","userRegistered":"1405454034237","userCommentsCount":"13","userName":"Miriam Memi","createdDate":"1531334124203","editedDate":"0","id":"496546","entityId":"105995","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/4302749.jpeg?v=1512747473"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"496546","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1794918/","commentUrl":"/en/comment/topic_496797/"},"strings":{"userRole":"Technical Support","userId":"1794918","contentDraftJs":"","contentHtml":"<p>Hello, LLBOOGIE_1999!</p><p><span style=\"color: inherit;\">I have checked this feature and I see that the gift is activated properly if you follow the steps. </span></p><p><span style=\"color: inherit;\">Could you please provide us with the more detailed information about the issue? <a href=\"//plarium.com/forum/en/soldiers-inc/bug-reports/84539_creating-a-bug-report-4/\" target=\"_blank\">Here</a> is an instruction on how to report bugs.</span><br></p>","userRegistered":"1431518076480","userCommentsCount":"1258","userName":"Agent Helga","createdDate":"1531402338727","editedDate":"0","id":"496797","entityId":"105995","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall-rise-of-balur/avatars/avatar_33.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"496797","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1794918/","commentUrl":"/en/comment/topic_496798/"},"strings":{"userRole":"Technical Support","userId":"1794918","contentDraftJs":"","contentHtml":"<p>Miriam Memi said:</p><br><blockquote><p>hi I tried to download the program plarium play I have windows 10 but it does not start ... I did everything installed but nothing tells me that it is not supported by my pc .... tried on two different PCs but nothing does not start thanks</p></blockquote><p>Most probably you have 32-bit system. The application requires 64-bit version of Windows. Please join <a href=\"//plarium.com/forum/en/soldiers-inc/bug-reports/106009_plarium-play-software-download/\" target=\"_blank\">this</a> thread for more information.</p>","userRegistered":"1431518076480","userCommentsCount":"1258","userName":"Agent Helga","createdDate":"1531402446210","editedDate":"0","id":"496798","entityId":"105995","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall-rise-of-balur/avatars/avatar_33.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"496798","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/478251/","commentUrl":"/en/comment/topic_496825/"},"strings":{"userRole":"","userId":"478251","contentDraftJs":"","contentHtml":"<p>If Agent Helga allows me, Commander LLBOOGIE_1999 !</p><br><p>Log in to your account from the Plarium Play app, click on this icon.   <br></p><p><img src=\"//cnt-forum.plarium.com/file.bmp?g=3709cd05-e517-4526-85cd-cd91cb8d2ff1\"></p><p>Now check if your reward has been claimed.</p><p><img src=\"//cnt-forum.plarium.com/file.bmp?g=45977919-e135-4810-a618-16433dcbe07d\"></p><p>If not, tell us here please.</p>","userRegistered":"1434209833833","userCommentsCount":"1408","userName":"Bill0Almorra","createdDate":"1531404021040","editedDate":"1531404170017","id":"496825","entityId":"105995","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/11536844.jpeg?v=1538981851"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"496825","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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I did everything installed but nothing tells me that it is not supported by my pc .... tried on two different PCs but nothing does not start thanks</p>","userRegistered":"1405454034237","userCommentsCount":"13","userName":"Miriam Memi","createdDate":"1531334124203","editedDate":"0","id":"496546","entityId":"105995","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/4302749.jpeg?v=1512747473"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"496546","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1794918/","commentUrl":"/en/comment/topic_496797/"},"strings":{"userRole":"Technical Support","userId":"1794918","contentDraftJs":"","contentHtml":"<p>Hello, LLBOOGIE_1999!</p><p><span style=\"color: inherit;\">I have checked this feature and I see that the gift is activated properly if you follow the steps. </span></p><p><span style=\"color: inherit;\">Could you please provide us with the more detailed information about the issue? <a href=\"//plarium.com/forum/en/soldiers-inc/bug-reports/84539_creating-a-bug-report-4/\" target=\"_blank\">Here</a> is an instruction on how to report bugs.</span><br></p>","userRegistered":"1431518076480","userCommentsCount":"1258","userName":"Agent Helga","createdDate":"1531402338727","editedDate":"0","id":"496797","entityId":"105995","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall-rise-of-balur/avatars/avatar_33.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"496797","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1794918/","commentUrl":"/en/comment/topic_496798/"},"strings":{"userRole":"Technical Support","userId":"1794918","contentDraftJs":"","contentHtml":"<p>Miriam Memi said:</p><br><blockquote><p>hi I tried to download the program plarium play I have windows 10 but it does not start ... I did everything installed but nothing tells me that it is not supported by my pc .... tried on two different PCs but nothing does not start thanks</p></blockquote><p>Most probably you have 32-bit system. The application requires 64-bit version of Windows. Please join <a href=\"//plarium.com/forum/en/soldiers-inc/bug-reports/106009_plarium-play-software-download/\" target=\"_blank\">this</a> thread for more information.</p>","userRegistered":"1431518076480","userCommentsCount":"1258","userName":"Agent Helga","createdDate":"1531402446210","editedDate":"0","id":"496798","entityId":"105995","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall-rise-of-balur/avatars/avatar_33.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"496798","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/478251/","commentUrl":"/en/comment/topic_496825/"},"strings":{"userRole":"","userId":"478251","contentDraftJs":"","contentHtml":"<p>If Agent Helga allows me, Commander LLBOOGIE_1999 !</p><br><p>Log in to your account from the Plarium Play app, click on this icon.   <br></p><p><img src=\"//cnt-forum.plarium.com/file.bmp?g=3709cd05-e517-4526-85cd-cd91cb8d2ff1\"></p><p>Now check if your reward has been claimed.</p><p><img src=\"//cnt-forum.plarium.com/file.bmp?g=45977919-e135-4810-a618-16433dcbe07d\"></p><p>If not, tell us here please.</p>","userRegistered":"1434209833833","userCommentsCount":"1408","userName":"Bill0Almorra","createdDate":"1531404021040","editedDate":"1531404170017","id":"496825","entityId":"105995","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/11536844.jpeg?v=1538981851"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"496825","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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