Commander;
The support team does not check the forums.. however I can try to help you look to see if you got an answer. Can you please check your SPAM folder or inbox for any correspondence from your ticket? Also these types of tickets are usually passed on for someone to check the claim of losing units. The staff receiving your ticket, may close it after he has taken this action.
I can tell you that they do look in to claims of lost troops, however can you imagine how many people also submit that type of ticket just to get units for free, or attempt to. I know its frustrating if you feel cheated, however I also know they look in to each claim.
© 2010-2025 Plarium