Activated total protection and it failed to work and I lost many troops

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Activated total protection and it failed to work and I lost many troops

CryptoMaster

Dec 18, 2017, 08:3712/18/17

12/18/17

Activated total protection and it failed to work and I lost many troops

I purchased and activated the base total protection as I have many times before and I did NOT have any raids, etc. ongoing when I activated this item but it still didn't work and I lost a huge amount of troops due to game failure not user error. I have had serious problems getting support with this issue and while I am not rich I have spent hundreds of dollars playing this game over the past year or a little longer. I feel that I should be reimbursed for my losses. I mean really, don't you stand behind your products ? I have tried and tried to speak to someone but keep getting stonewalled. I really hope that you don't ignore me and assist me in fixing this problem.

Joseph Eric Smith (Playing through Facebook)

uid 1283456 / fb10207599049798328 / Badlands / segment01

Phone # 980-210-2520

Comments

Alina BrightAdmin

Dec 18, 2017, 15:4012/18/17

03/01/16

5810

Hello, Commander! This issue should be directed to our Help Center. Our guys will check this issue.

The topic is locked. You cannot post comments.

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