madvols001 said:

The reward today was changed from 810  razors to 10 razors. Plarium just gave all that we’re fortunate enough to claim the 810 before being charged to 10 an unfair advantage. Totally unacceptable

Since players had already claimed the glitched gift Plarium should have left it. Now there's a situation where some players were gifted an extra 800 razors and others not. It creates a unfair playing field and breeds discontent. 

But this is Plarium we are talking about. They are a developer owned by a corrupt Australian casino company. Hopefully the USA bill to combat microtransactions and loot box/chance mechanics gets accepted into law. Developers like this will then need to stop being lazy and complacent and actually put real effort into making good games that are not pay to win. Or they will go broke. This to stop their exploitative practices and taking advantage of children getting them hooked into gambling addition.

Interestingly, just recieved response from support that I recieved the correct number of razors, yet I have members that recieved the same message who recieved a different amount. Thanks plarium for proving once again your inability to manage your company correctly. 

The logical and fair thing to do for EVERYONE playing the game would have been to let your “mistake” play out. Instead you give an advantage to “a small number” of players that were able to cash in on the “glitch”. Hopefully you at least fired the imbecile with the fat fingers that made the mistake. 

Hello, commanders. 

This situation may seem confusing at first sight, though, the whole issue was tracked and isolated immediately. All the information has been forwarded to the responsible team and they check it further.

I still cannot reveal details of the investigation, due to security reasons, as it touches the Bases of the different players. The responsible team took all the appropriate measured after examining the situation from the inside out.

Once again, I beg your pardon for any possible inconveniences you might have experienced.