почему нет аватарки при наличии образа на Каэля

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почему нет аватарки при наличии образа на Каэля

boss(1-2)

Nov 13, 2023, 09:0611/13/23

05/08/21

почему нет аватарки при наличии образа на Каэля

почему нет аватарки при наличии образа на Каэля? Получил образ Каэля "Красный карнавал" но при этом вроде заявлялось что будет доступна и аватарка, но аватарку не получил. Почему так?

Comments

Rina_Mari

Nov 13, 2023, 13:4211/13/23

08/27/21

502

Привет.

Подскажи, пожалуйста, где ты получал образ Каэля и должен был получить аватар?

Если возможно, скинь пожалуйста скрин данного предложения.

boss(1-2)

Nov 14, 2023, 12:2711/14/23

Nov 14, 2023, 12:31(edited)

05/08/21

Я получил образ Каэля в турнире, за 1 место в нем в 2023 году. При этом вроде декларировалось, что при получении образа- автоматически получаешь аватарку Каэля. Но аватарка не пришла.

boss(1-2)

Nov 14, 2023, 12:3511/14/23

05/08/21

т.е. вопрос если у кого образ Каэля и при этом Аватарка? Или у всех кто получил образ Каэля аватарки нет?

boss(1-2)

Nov 14, 2023, 12:4511/14/23

Nov 14, 2023, 12:47(edited)

05/08/21

А может разработчики еще аватарку Каэля не создали? Хотя странно- на Обезьяну, которая вышла позже аватарка есть.

Rina_Mari

Nov 14, 2023, 12:4811/14/23

08/27/21

502

boss(1-2)

Советую с этим вопросом обратиться напрямую в поддержку. Оформить заявку ты можешь по этой ссылке.

boss(1-2)

Nov 14, 2023, 12:5111/14/23

05/08/21

Rina_Mari

Советую с этим вопросом обратиться напрямую в поддержку. Оформить заявку ты можешь по этой ссылке.

уже писал. вопрос остался без ответа(((

Rina_Mari

Nov 14, 2023, 13:1611/14/23

08/27/21

502

boss(1-2)

уже писал. вопрос остался без ответа(((

Мы не можем вмешиваться или влиять на процесс рассмотрения заявок в поддержке.

Поэтому возможно стоит подождать ответа, либо оформить новую заявку по ссылке что скинула выше.

boss(1-2)

Nov 14, 2023, 14:0011/14/23

05/08/21

Rina_Mari

Мы не можем вмешиваться или влиять на процесс рассмотрения заявок в поддержке.

Поэтому возможно стоит подождать ответа, либо оформить новую заявку по ссылке что скинула выше.

написал заново.

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