Possible MacOS fix

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Harbby

Jun 17, 2021, 11:5106/17/21

01/04/20

1698

Possible MacOS fix

This is from Oracles discord announcement

Hi, Raiders! Here is some news for those users who experience problems with launch of the game on MacOS. Please, try to delete all files in the folder:

*~/Library/Application Support/com.plarium.raidlegends/BattleJournals*. We have reports from people whom it actually has helped to deal with the issue

You may use an option "Go to Folder..." and paste the path to the folder specified above in order to find it

Comments

1 2

jackson.miller000000

Jun 17, 2021, 16:3206/17/21

04/08/21

This worked for me thanks!

Behemoth

Jun 17, 2021, 17:2806/17/21

10/06/20

This worked for me too - thank you

BladoveanV

Jun 18, 2021, 15:2506/18/21

Jun 18, 2021, 15:29(edited)

09/01/19

Yea, that finally fixed it thanks.

bearist

Jun 21, 2021, 10:3806/21/21

03/01/20

hello. its working till restart again :/

Pedro Da Mota

Jun 21, 2021, 12:2106/21/21

04/18/21

Same here

Dava

Jun 26, 2021, 14:0706/26/21

06/25/21

I love you sooo much guys !

shahram.fayaz

Jun 27, 2021, 13:2506/27/21

01/09/20

It worked. Hit: Command+Shift+G (For the GoTo Folder), then type this in

Amlima

Jun 30, 2021, 09:1206/30/21

02/14/20

Hi guys,

Cannot find the file...

will this topic be fixed with the new patch?

AxAngleN

Jul 2, 2021, 01:0707/02/21

08/10/19

It still does not work after the update. No file in the folder.. Deleted the folder and made another folder and renamed it, but it still does not work...

Harbby

Jul 2, 2021, 01:3507/02/21

01/04/20

1698

AxAngleN

It still does not work after the update. No file in the folder.. Deleted the folder and made another folder and renamed it, but it still does not work...

Sorry for the inconvenience, try this

Try this...it worked for me.

---

Another way to get there is to open a finder window:

Click on the "Go" menu, while it is visible press and hold the "option" key.

This will add a selection about 1/2 way down called "Library"

Click on Library and it will take you to the Hidden Library folder that contains the path:

~\Application Support\ com.plarium.raidlegends\BattleJournals\

I only had one file in this folder, after deleting the file RAID is Running!!!!

Cheers

AxAngleN

Jul 2, 2021, 14:4507/02/21

08/10/19

That's what I did, and there was no file in the folder. delete the folder and made new folder with same name. reinstalled. cleared cache. I think I did everything, but it still does not work.

Harbby

Jul 2, 2021, 17:2607/02/21

01/04/20

1698

AxAngleN

That's what I did, and there was no file in the folder. delete the folder and made new folder with same name. reinstalled. cleared cache. I think I did everything, but it still does not work.

Hmm i know it sounds weird but try launching without creating the folder again yourself.

AxAngleN

Jul 3, 2021, 02:1107/03/21

08/10/19

Nothing worked.... So I reinstalled the MacOS, and it works now. Thanks for your help anyway.

Wergass Razvan

Oct 21, 2021, 06:3910/21/21

11/23/20

i have tried all this (except reinstall the MacOS), but still doesn't work

still a black window

Harbby

Oct 21, 2021, 06:4410/21/21

01/04/20

1698

Wergass Razvan

i have tried all this (except reinstall the MacOS), but still doesn't work

still a black window

Thank you, I'll pass this issue up and see if I can find a fix.

IceMaverick

Oct 21, 2021, 18:4710/21/21

08/26/20

I tried posting something about this earlier and my post disappeared. I have tried all the above reinstall and folder deletion methods to no avail.

Any help?

Raider Kael

Oct 24, 2021, 02:1110/24/21

11/07/20

The black screen issue started just a couple days ago for me, and I've been searching and trying all sorts of remedies aside from reinstalling MacOS.

In my Raid log file, it says there are a lot of errors indicating that the shaders and shading are not compatible with my graphics card. I ran the Disk Utility in Safe Mode but that didn't fix it :(

My computer is running fine otherwise. I tested two games on Steam: The demo for Euro Truck Simulator 2 and Path of Exile. Path of Exile didn't work, but ETS2 did.

TommyB7973

Oct 25, 2021, 01:4410/25/21

Oct 25, 2021, 01:45(edited)

01/16/20

Black screen here as well. Need fixed ASAP.

gunt

Oct 25, 2021, 06:5110/25/21

08/03/21

Same here with black screen. Send several requests for help to support and did not get a single response from them. What is wrong with this peoples ?

Teresa Green

Oct 26, 2021, 12:5310/26/21

Oct 26, 2021, 12:55(edited)

08/02/20

IMAC - Raid game in Launcher continues to crash on any battle in any area, bastion, it will happen absolutely everywhere in the game, no notice, just crashes. This started happening after the recent update. Please find a fix for this. Thank you for all you do !!

HARRBY P.S no such folder or file found on my IMAC.

1 2

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Hit:  Command+Shift+G  (For the  GoTo  Folder),  then  type  this  in\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1578554237910","userCommentsCount":"4","userName":"shahram.fayaz","createdDate":"1624800318770","editedDate":"0","id":"1488485","entityId":"592720","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/12.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"1488485","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9395508/","commentUrl":"/en/comment/topic_1488912/"},"strings":{"userRole":"","userId":"9395508","contentDraftJs":"{\"blocks\":[{\"key\":\"551ve\",\"text\":\"Hi guys,\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"fi64j\",\"text\":\"Cannot find the file...\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"4b0dg\",\"text\":\"will this topic be fixed with the new patch?\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1581649506410","userCommentsCount":"1","userName":"Amlima","createdDate":"1625044357490","editedDate":"0","id":"1488912","entityId":"592720","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/hustle-castle/avatars/hc08.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"1488912","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8606586/","commentUrl":"/en/comment/topic_1489368/"},"strings":{"userRole":"","userId":"8606586","contentDraftJs":"{\"blocks\":[{\"key\":\"1iujs\",\"text\":\"It still does not work after the update. 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Deleted the folder and made another folder and renamed it, but it still does not work...\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[{\"offset\":33,\"length\":7,\"key\":0},{\"offset\":41,\"length\":2,\"key\":0}],\"data\":{}}],\"entityMap\":{\"0\":{\"type\":\"LINK\",\"mutability\":\"MUTABLE\",\"data\":{\"explicit\":false,\"url\":\"http://update.No\"}}}}","contentHtml":"","userRegistered":"1565418398340","userCommentsCount":"8","userName":"AxAngleN","createdDate":"1625188075553","editedDate":"0","id":"1489368","entityId":"592720","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/12.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"1489368","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9088648/","commentUrl":"/en/comment/topic_1489372/"},"strings":{"userRole":"","userId":"9088648","contentDraftJs":"{\"blocks\":[{\"key\":\"ek1r1\",\"text\":\"Sorry for the inconvenience, try this \",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"5s0bh\",\"text\":\"\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"dr3mj\",\"text\":\"\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"ds9cr\",\"text\":\"Try this...it worked for me.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"8r9ar\",\"text\":\"---\\n\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"bbo0l\",\"text\":\"Another way to get there is to open a finder window:\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"243mh\",\"text\":\"Click on the \\\"Go\\\" menu, while it is visible press and hold the \\\"option\\\" key.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"9lqe2\",\"text\":\"This will add a selection about 1/2 way down called \\\"Library\\\"\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"fj0g6\",\"text\":\"Click on Library and it will take you to the Hidden Library folder that contains the path:\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"eg9lv\",\"text\":\"~\\\\Application Support\\\\ com.plarium.raidlegends\\\\BattleJournals\\\\\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[{\"offset\":23,\"length\":6,\"key\":0}],\"data\":{}},{\"key\":\"af361\",\"text\":\"\\n\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"687a9\",\"text\":\"I only had one file in this folder, after deleting the file RAID is Running!!!!\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"a6noq\",\"text\":\"\\n\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"ccv5v\",\"text\":\"Cheers\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{\"0\":{\"type\":\"LINK\",\"mutability\":\"MUTABLE\",\"data\":{\"url\":\"http://com.pl\",\"title\":\"com.pl\",\"targetOption\":\"\",\"_map\":{\"type\":\"LINK\",\"mutability\":\"MUTABLE\",\"data\":{\"url\":\"http://com.pl\",\"title\":\"com.pl\",\"targetOption\":\"\"}}}}}}","contentHtml":"","userRegistered":"1578099376700","userCommentsCount":"1698","userName":"Harbby","createdDate":"1625189702470","editedDate":"0","id":"1489372","entityId":"592720","likesCount":"0","quotedId":"1489368","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/60526756.jpeg?v=1621650982"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"1489372","isDeleted":"false"},"repeaters":{"quoteList":[{"links":{"authorUrl":"/en/profile/8606586/"},"strings":{"contentDraftJs":"{\"blocks\":[{\"key\":\"1iujs\",\"text\":\"It still does not work after the update. No file in the folder.. Deleted the folder and made another folder and renamed it, but it still does not work...\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[{\"offset\":33,\"length\":7,\"key\":0},{\"offset\":41,\"length\":2,\"key\":0}],\"data\":{}}],\"entityMap\":{\"0\":{\"type\":\"LINK\",\"mutability\":\"MUTABLE\",\"data\":{\"explicit\":false,\"url\":\"http://update.No\"}}}}","contentHtml":"","userName":"AxAngleN"},"images":{},"template_options":{"compositeId":"1489368"},"repeaters":{}}]}},{"links":{"authorUrl":"/en/profile/8606586/","commentUrl":"/en/comment/topic_1489465/"},"strings":{"userRole":"","userId":"8606586","contentDraftJs":"{\"blocks\":[{\"key\":\"fkk1f\",\"text\":\"That's what I did, and there was no file in the folder. delete the folder and made new folder with same name. reinstalled. cleared cache. I think I did everything, but it still does not work.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1565418398340","userCommentsCount":"8","userName":"AxAngleN","createdDate":"1625237124280","editedDate":"0","id":"1489465","entityId":"592720","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/12.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"1489465","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9088648/","commentUrl":"/en/comment/topic_1489492/"},"strings":{"userRole":"","userId":"9088648","contentDraftJs":"{\"blocks\":[{\"key\":\"ajuda\",\"text\":\"Hmm    i  know it sounds weird but try  launching  without  creating  the folder  again  yourself.  \",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1578099376700","userCommentsCount":"1698","userName":"Harbby","createdDate":"1625246818740","editedDate":"0","id":"1489492","entityId":"592720","likesCount":"0","quotedId":"1489465","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/60526756.jpeg?v=1621650982"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"1489492","isDeleted":"false"},"repeaters":{"quoteList":[{"links":{"authorUrl":"/en/profile/8606586/"},"strings":{"contentDraftJs":"{\"blocks\":[{\"key\":\"fkk1f\",\"text\":\"That's what I did, and there was no file in the folder. delete the folder and made new folder with same name. reinstalled. cleared cache. I think I did everything, but it still does not work.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userName":"AxAngleN"},"images":{},"template_options":{"compositeId":"1489465"},"repeaters":{}}]}},{"links":{"authorUrl":"/en/profile/8606586/","commentUrl":"/en/comment/topic_1489526/"},"strings":{"userRole":"","userId":"8606586","contentDraftJs":"{\"blocks\":[{\"key\":\"807pm\",\"text\":\"Nothing worked.... So I reinstalled the MacOS, and it works now. Thanks for your help anyway.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1565418398340","userCommentsCount":"8","userName":"AxAngleN","createdDate":"1625278293300","editedDate":"0","id":"1489526","entityId":"592720","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/12.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"1489526","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9739605/","commentUrl":"/en/comment/topic_1510243/"},"strings":{"userRole":"","userId":"9739605","contentDraftJs":"{\"blocks\":[{\"key\":\"17r57\",\"text\":\"i have tried all this (except reinstall the MacOS), but still doesn't work\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"6uo8p\",\"text\":\"still a black window\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1606153488720","userCommentsCount":"3","userName":"Wergass Razvan","createdDate":"1634798340503","editedDate":"0","id":"1510243","entityId":"592720","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/72858943.jpeg?v=1634811391"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"1510243","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9088648/","commentUrl":"/en/comment/topic_1510244/"},"strings":{"userRole":"","userId":"9088648","contentDraftJs":"{\"blocks\":[{\"key\":\"12poa\",\"text\":\"Thank you, I'll pass this issue up and see if I can find a fix. \",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1578099376700","userCommentsCount":"1698","userName":"Harbby","createdDate":"1634798646400","editedDate":"0","id":"1510244","entityId":"592720","likesCount":"0","quotedId":"1510243","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/60526756.jpeg?v=1621650982"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"1510244","isDeleted":"false"},"repeaters":{"quoteList":[{"links":{"authorUrl":"/en/profile/9739605/"},"strings":{"contentDraftJs":"{\"blocks\":[{\"key\":\"17r57\",\"text\":\"i have tried all this (except reinstall the MacOS), but still doesn't work\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"6uo8p\",\"text\":\"still a black window\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userName":"Wergass Razvan"},"images":{},"template_options":{"compositeId":"1510243"},"repeaters":{}}]}},{"links":{"authorUrl":"/en/profile/10729380/","commentUrl":"/en/comment/topic_1510434/"},"strings":{"userRole":"","userId":"10729380","contentDraftJs":"{\"blocks\":[{\"key\":\"e26b6\",\"text\":\"I tried posting something about this earlier and my post disappeared. I have tried all the above reinstall and folder deletion methods to no avail.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"p6kv\",\"text\":\"Any help?\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"gfav\",\"text\":\"\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1598483169520","userCommentsCount":"2","userName":"IceMaverick","createdDate":"1634842065113","editedDate":"0","id":"1510434","entityId":"592720","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/2.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"1510434","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/10730318/","commentUrl":"/en/comment/topic_1510934/"},"strings":{"userRole":"","userId":"10730318","contentDraftJs":"{\"blocks\":[{\"key\":\"7rp1k\",\"text\":\"The black screen issue started just a couple days ago for me, and I've been searching and trying all sorts of remedies aside from reinstalling MacOS. \",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"evpvm\",\"text\":\"In my Raid log file, it says there are a lot of errors indicating that the shaders and shading are not compatible with my graphics card. 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Need fixed ASAP.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"bllm1\",\"text\":\"i\",\"type\":\"atomic\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[{\"offset\":0,\"length\":1,\"key\":0}],\"data\":{}},{\"key\":\"57gfb\",\"text\":\"\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{\"0\":{\"type\":\"IMAGE\",\"mutability\":\"IMMUTABLE\",\"data\":{\"height\":\"auto\",\"width\":\"auto\",\"alt\":\"\",\"src\":\"https://plarium.com/forum/multimedia/879B6DC9-0B90-459A-A7DF-D006745A3910\"}}}}","contentHtml":"","userRegistered":"1579216088480","userCommentsCount":"2","userName":"TommyB7973","createdDate":"1635126288273","editedDate":"1635126306107","id":"1511050","entityId":"592720","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/61074738.jpeg.jpeg?v=1635126129"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"1511050","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/10592718/","commentUrl":"/en/comment/topic_1511061/"},"strings":{"userRole":"","userId":"10592718","contentDraftJs":"{\"blocks\":[{\"key\":\"ve9r\",\"text\":\"Same here  with black screen. 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