I got this answer:
Hello!
If you cannot log into the game or are experiencing performance-related issues, please try one of the following workarounds:
1. Change your connection method or use a VPN service to switch your IP address (e.g., Turbo VPN for mobile devices).
2. Run the game on your PC via Plarium Play launcher or use a different device:
So they don't care about my main gaming platform (smartphone) and suggest (force???) me to use other platform, eg. PC????? Whaaaat? Saying that, if you want play Raid, buy a computer?
Hay Plarium! I had no problems before version 4.0. I've played Raid since 7 months. You made a bug, and to solve it I have to buy a computer? C'mon, don't be silly...
So they don't care about my main gaming platform (smartphone) and suggest (force???) me to use other platform, eg. PC????? Whaaaat? Saying that, if you want play Raid, buy a computer?
Hay Plarium! I had no problems before version 4.0. I've played Raid since 7 months. You made a bug, and to solve it I have to buy a computer? C'mon, don't be silly...
I do have the same problem. Told them that i cant play on my PC instead of my phone and am waiting for an answer now.