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Re-log in message at loading.

Re-log in message at loading.

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May 8, 2020, 08:3105/08/20
04/08/20
1

Re-log in message at loading.

For hours, the game loads but then pops up a a message saying.

Attention. Unable to load part of the resources. Check your internet connection. 

Re-Log in button Support button

View Model [BundleLoadingException "c":0 "b":NewsBannersSmall_Pack_11] 

[v1.51.1 then my user ID, and timestamp info



  I can see my game in the background, i.e. username, level, coin and gem totals, so the game Has loaded and logged into my account.

  This is happening on my PC and on iphone.

I have rebooted my router...

rebooted PC,

rebooted phone.

On phone deleted/reinstalled.

No change, so did open a support ticket with screen shot.


UPDATE:

Game eventually did an 'update' and is now working without issue.



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359
Comments
3
Comments
May 8, 2020, 10:1005/08/20
11/07/19
2
Have same issue also logged fault
May 8, 2020, 16:3205/08/20
12/16/19
2
Same here, raised a ticket. 
May 8, 2020, 17:5405/08/20
01/28/20
7

Same here, tried all of it, nothing helped, also contacted support, no answer

However trying to play on other phone, old one, android 7, loged normaly but all is so slow that is unplayable, so problem is on last update and android compatibility not on phones or internet connection