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Raid download issue after recent update

Raid download issue after recent update

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Apr 25, 2020, 21:3604/25/20
03/14/20
0

Raid download issue after recent update

I had an update yesterday 4/24/20  for Raid, which I play on my Macbook Air.  I've been playing on the computer for about 2 months now with no issues.  After yesterday's update that all changed.  My Plarium account crashed and logged me out.  When I logged back in, Raid was not on my computer and I had to download it again.  When I downloaded it, the bar shows that the game is almost completely downloaded, but just stays there and never loads completely.  I've tried deleting and reloading Plarium play, which seems to load fine each time.  Each time i try to download Raid though, I get the same stuck download bar.
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Comments
Apr 26, 2020, 18:4904/26/20
12/18/19
3

Game has gone to shit recently ISP related issues stopping people playing on PC i have to resort to playing on an Emulator on my PC due to the actual installer saying i have no internet connection...  Even people on mobile can't play 


Plarium doesn't even care don't think they even have an announcment on this so try mobile or play on an emulator in th emeantime is all i can suggest 
Apr 26, 2020, 20:5504/26/20
11/29/19
1
Exact same issue on PC tried uninstall and reinstall of Plarium but Raid zip file fails to download hits about 20% and stops tried 6 different times at different hours same result.
Apr 26, 2020, 23:5104/26/20
03/15/17
3

i reported the same issue here a few days go - playing on a Mac, had no issues before the latest update, now can't download RAID.  luckily it still works on my Android phone else i'd have lost a lot of progress in the game.


i submitted a trouble ticket a day ago, but got a generic response saying, among other unrelated stuff, that i should use a VPN service to play the game.  completely useless advice.


when is Plarium going to address this issue?!?!  it's been almost two weeks now with no response at all.
Apr 30, 2020, 01:0704/30/20
08/30/19
3
i play on iphone never had an issue until this week now everything wony load or makes me reload and reload and reload and reload you get it and it is frustration to the tenth degree bruh
Apr 30, 2020, 02:1304/30/20
04/15/20
5
Yeah my game crashes after update also.  It Downloads the game then says quit unexpectedly right at the end.. Then back to download. Stupid LOOP!! No help either since I put in a ticket... My game just send Crash Reports Over and Over to Apple..  Wish Raid would put a new PLARIUM PLAY DESKTOP APP THAT WORKS
May 5, 2020, 13:2005/05/20
03/26/20
7

After today’s update 5th May 2020, any attempt to open the game has been a fail. Can’t even get past the opening authentication screen. Been like for around 3 hours now. Tried contacting Plarium but nothing of use as of yet. Anyone experiencing the same issue? I am based in Germany. So would be ideal if anyone in the EU could give me some feedback. 


Thanks guys
May 5, 2020, 13:2505/05/20
01/22/20
14
game doesnt load since your update on 4/4/20  says contact support which is a joke cause you cant fill out a ticket
Apr 22, 2023, 09:1104/22/23
10/02/22
1

good

Mar 14, 2024, 01:2303/14/24
11/23/22
1

had an issue where i couldn't even open the client as i was just hit with an error message. after finally getting passed that i now cannot open the game as i'm hit with this lovely message is this the same for you op? 

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