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Big Trooble by Handy or Tablet

Big Trooble by Handy or Tablet

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Mar 24, 2020, 15:4903/24/20
03/24/20
6

Big Trooble by Handy or Tablet

Hallo Allerseits,

Sorry, mein Englisch ist nicht gut, also versuche ich es mit dem Google-Übersetzer:

Ich habe momentan ein ganz anderes Problem. Auch wenn ich dieses Game auf dem PC spielen kann, konnte ich bis zum vorletzten Patch auch auf dem Handy oder Tablet spielen. Nur geht momentan Beides nicht mehr. Egal ob nun Handy oder Tablet, nach der Anzeige "Authentifizierung" hängt sich Raid auf. Habe alle Möglichkeiten versucht, auch einige Neuinstallationen, trotzdem bleibt es am Endresultat. Komme nicht zum "Anmelden". Habe ein Samsun Galaxy J6 und ein Huawei-Tablet. Und wie schon geschrieben, konnte monatelang auf beiden Geräten problemlos spielen. Und nein, ich habe nur einen Account. Weiß jemand von Euch, woran das liegt.


Hello everybody,

Sorry, my english is not good, so i try google translator:

I have a completely different problem at the moment. Even though I can play this game on the PC, I was able to play on my phone or tablet until the penultimate patch. Only at the moment both are no longer possible. Regardless of whether it is a cell phone or tablet, after the "Authentication" message, Raid hangs up. Tried all possibilities, also some new installations, but it still remains at the end result. Do not come to "register". Have a Samsun Galaxy J6 and a Huawei tablet. And as already written, could play on both devices for months without any problems. And No, i have only one Account. Does any of you know why.

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Mar 24, 2020, 20:0703/24/20
05/13/19
923
STURMGRIMM said:

Hallo Allerseits,

Sorry, mein Englisch ist nicht gut, also versuche ich es mit dem Google-Übersetzer:

Ich habe momentan ein ganz anderes Problem. Auch wenn ich dieses Game auf dem PC spielen kann, konnte ich bis zum vorletzten Patch auch auf dem Handy oder Tablet spielen. Nur geht momentan Beides nicht mehr. Egal ob nun Handy oder Tablet, nach der Anzeige "Authentifizierung" hängt sich Raid auf. Habe alle Möglichkeiten versucht, auch einige Neuinstallationen, trotzdem bleibt es am Endresultat. Komme nicht zum "Anmelden". Habe ein Samsun Galaxy J6 und ein Huawei-Tablet. Und wie schon geschrieben, konnte monatelang auf beiden Geräten problemlos spielen. Und nein, ich habe nur einen Account. Weiß jemand von Euch, woran das liegt.


Hello everybody,

Sorry, my english is not good, so i try google translator:

I have a completely different problem at the moment. Even though I can play this game on the PC, I was able to play on my phone or tablet until the penultimate patch. Only at the moment both are no longer possible. Regardless of whether it is a cell phone or tablet, after the "Authentication" message, Raid hangs up. Tried all possibilities, also some new installations, but it still remains at the end result. Do not come to "register". Have a Samsun Galaxy J6 and a Huawei tablet. And as already written, could play on both devices for months without any problems. And No, i have only one Account. Does any of you know why.

Have you tried to update to the latest patch on either non working devices?
Mar 25, 2020, 09:0503/25/20
Mar 25, 2020, 09:21(edited)
03/24/20
6

Yes. The Game is up to date and nothing has changed. Still the same problem. And it's not because of my internet or the androids, other apps and games work perfectly. Have not changed anything on the phone or tablet in this regard. Just came out of the blue.

Mar 25, 2020, 23:1503/25/20
05/13/19
923
STURMGRIMM said:

Yes. The Game is up to date and nothing has changed. Still the same problem. And it's not because of my internet or the androids, other apps and games work perfectly. Have not changed anything on the phone or tablet in this regard. Just came out of the blue.

PM me your in game id and a link to your original post
Mar 30, 2020, 10:3103/30/20
03/24/20
6

Hm, no Answer from Plarium because of my problem for 14 days. But I'm already used to it. Standard phrases that are of no help to me. It's really frustrating.

Apr 3, 2020, 09:3004/03/20
Apr 3, 2020, 09:42(edited)
03/24/20
6

Solved that problem. After reading through other threads on this topic, I found a post with the solution. Afterwards I didn't delete the cache of the app "Raid", but directly "delete data". And lo and behold, whether on the mobile or the tablet, it works again. So don't hope for an answer from Plarium, it's a problem on your tablet or phone. But find it yourself, should this problem occur again.

Here the Link for the Post:


https://plarium.com/forum/en/raid-shadow-legends/683_loading-issues/192725_authenticating-error/?post=768285

Apr 3, 2020, 13:3204/03/20
Apr 3, 2020, 13:34(edited)
05/14/19
8

Ho cool my trick worked for you too. Great

Now i will Ask plarium if they dont have a work for me in the technical  support service 😁😁



STURMGRIMM said:





Solved that problem. After reading through other threads on this topic, I found a post with the solution. Afterwards I didn't delete the cache of the app "Raid", but directly "delete data". And lo and behold, whether on the mobile or the tablet, it works again. So don't hope for an answer from Plarium, it's a problem on your tablet or phone. But find it yourself, should this problem occur again.

Here the Link for the Post:


https://plarium.com/forum/en/raid-shadow-legends/683_loading-issues/192725_authenticating-error/?post=768285



Apr 3, 2020, 14:3604/03/20
Apr 3, 2020, 14:37(edited)
03/24/20
6

Aknoth said:


Ho cool my trick worked for you too. Great

Now i will Ask plarium if they dont have a work for me in the technical  support service 😁😁






Thanks for your Works!  But then you'd be overpaid!

Jan 19, 2023, 11:2101/19/23
01/18/23
2
noloses149
STURMGRIMM said:

Hallo Allerseits,

Sorry, mein Englisch ist nicht gut, also versuche ich es mit dem Google-Übersetzer:

Ich habe momentan ein ganz anderes Problem. Auch wenn ich dieses Game auf dem PC spielen kann, konnte ich bis zum vorletzten Patch auch auf dem Handy oder Tablet spielen. Nur geht momentan Beides nicht mehr. Egal ob nun Handy oder Tablet, nach der Anzeige "Authentifizierung" hängt sich Raid auf. Habe alle Möglichkeiten versucht, auch einige Neuinstallationen, trotzdem bleibt es am Endresultat. Komme nicht zum "Anmelden". Habe ein Samsun Galaxy J6 und ein Huawei-Tablet. Und wie schon geschrieben, konnte monatelang auf beiden Geräten problemlos spielen. Und nein, ich habe nur einen Account. Weiß jemand von Euch, woran das liegt.


Hello everybody,

Sorry, my english is not good, so i try google translator:

I have a completely different problem at the moment. Even though I can play this game on the PC, I was able to play on my phone or tablet until the penultimate patch. Only at the moment both are no longer possible. Regardless of whether it is a cell phone or tablet, after the "Authentication" message, Raid hangs up. Tried all possibilities, also some new installations, but it still remains at the end result. Do not come to "register". Have a Samsun Galaxy J6 and a Huawei tablet. And as already written, could play on both devices for months without any problems. And No, i have only one Account. Does any of you know why.

Have you tried to update to the latest patch on either non working devices?

Thank you for overcoming my problem I plan to brainly.