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Game crash while opening shard

Game crash while opening shard

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Dec 16, 2019, 18:1312/16/19
2

Game crash while opening shard

How do I get my shard back? The game crashed as it was opening. 
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Comments
7
Comments
Dec 16, 2019, 19:0612/16/19
05/13/19
923
Jhingxx said:

How do I get my shard back? The game crashed as it was opening. 
Hello, check your champs they should be there.
Dec 22, 2019, 15:2812/22/19
08/18/19
1
It just happened to me and I received nothing. How do I get my sacred shard back? 
Jan 1, 2020, 14:5301/01/20
11/16/19
4
It just happened to me also. Summoned with an ancient share on mobile and the game froze on the loading screen music still playing. Took my 20,000 silver and my ancient share and no champion!!!!!
Jan 1, 2020, 14:5801/01/20
05/13/19
923
fergusonautomotive said:

It just happened to me also. Summoned with an ancient share on mobile and the game froze on the loading screen music still playing. Took my 20,000 silver and my ancient share and no champion!!!!!
Hello, PM me your in game id and a link to this post.
Jan 1, 2020, 20:0201/01/20
05/13/19
923
I will let you know once i hear back from them.