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They have no desire to fix the freezing issues.

They have no desire to fix the freezing issues.

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Aug 30, 2019, 14:0808/30/19
05/05/19
1

They have no desire to fix the freezing issues.

How long has this been going on now, weeks, months, still no fix for freezing. Anyone else sick of the freezing? Anyone else have a fix for their freezing issues? They havent responded to a single thread about the freezing.
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919
Comments
15
Comments
Sep 3, 2019, 06:5809/03/19
03/04/19
6

Same for me daily freezing,before i was loosing just energy, last week i lost a few arena battles because of freez, today i lost my first cb key, support dont care about this

Sep 18, 2019, 23:0109/18/19
08/11/19
2
Same here I can't get one battle in anywhere with out it freezing up and me losing all kinds of stuff 
Sep 20, 2019, 19:3509/20/19
07/28/19
46

So I reckon I've lost

4 or 5 CB keys

About 40 arena battles

About 100 campaign/dungeon fights

Also, today I got a new issue... I dunno if it's just with this player or if it'll replicate with others:

It crashes when the arena fight is about to start


Sep 24, 2019, 10:1109/24/19
05/13/19
36
I lost 3 CB keys the last 24 hours... support only answer with standard statements... :( game crashes going on and on...
Sep 28, 2019, 15:3609/28/19
07/28/19
46
Today I lost 2 CB keys. The problems keep happening.
OpheliaA1Moderator
Oct 2, 2019, 11:5310/02/19
03/11/19
365

hi op


are u still experiencing these issues? if so what device are you running it on and what os version 
Oct 4, 2019, 02:4510/04/19
09/04/19
12

CB is freezing me almost every day now.   So hard to be into something that is so frustrating.   Get on fixing this issue!


And yes, my phone is brand new, the game version is updated, and still it crashes.   
Oct 4, 2019, 02:4510/04/19
09/04/19
12
Slowest Sloth said:

CB is freezing me almost every day now.   So hard to be into something that is so frustrating.   Get on fixing this issue!


And yes, my phone is brand new (Note 10+), the game version is updated, and still it crashes.   

Oct 6, 2019, 21:3810/06/19
02/20/17
2
Same here, I have lost several CB keys, tons of energy and rewards lost.  I have lost gems because I purchase energy with them only to have it lost.  I have put in many tickets, zero response.  Hard to imagine why they don't care about this...  I love the game but I wouldn't recommend people invest in it since the developer doesn't care about its players. 
Oct 6, 2019, 23:0610/06/19
1
Galaxy Tab S4, Android.   Lost key today,  lots a energy over past couple of weeks because of freezing 
Oct 10, 2019, 11:1810/10/19
07/14/19
1
galaxy tab s4.  lost my CB this morning, freezes multiple time a day every day since started the game.  I just crossed 90 days this week.
Nov 25, 2019, 20:3811/25/19
07/28/19
46

OpheliaA1 said:


hi op


are u still experiencing these issues? if so what device are you running it on and what os version 

I still experience that. I'm running it on a OnePlus 5T, latest version.
Nov 26, 2019, 03:2811/26/19
01/19/14
3
Lol only 1 cb key I lost 2 today within 5 Minangkabau and endless energy over the past week the game is a joke think all the support workers on vacation or sum bollox
Nov 26, 2019, 11:2411/26/19
02/15/19
2725

Hi

Please update to latest version.

Thank you