login issues

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Jul 16, 2023, 05:5707/16/23

05/22/19

login issues

On 7/13 i logged in (mobile) and got the pop up saying "in 4mins the game would be performing a maintenance and be unavailable". Later that day I attempted to log in and have been getting the following error ever since:

[messagePackSerializationException]

It says to contact support but when i hit the support button it takes me to the Plarium support window. When I click on "new ticket" it just spins.

I tried clearing cache, checked for updates, tried to loggin on two different wifi networks and with wifi turned off. same error.

Comments

jessekidd79

Aug 31, 2023, 17:0508/31/23

09/10/21

I get a connection to issue and same when I click support, I've deleted and redownloaded on App Store iPhone 12 here... but it was working yesterday I don't get it lol been trying all day and it won't log in

harleQuinnModerator

Sep 3, 2023, 21:3009/03/23

02/24/19

8019

jessekidd79

Can you try using the app with a VPN active and see if that helps?

I use Windscribe cause it's free. :D

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