Connection Error - Server Connection Failed

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Connection Error - Server Connection Failed

Jun 2, 2019, 05:4506/02/19

06/02/19

Connection Error - Server Connection Failed

I am an Australian user and I have come to the forums to report a loading issue. I began downloading this game after I had watched a video that was sponsered by it. After the downloading period was over, I launched it but to my dismay it had an error message that popped up that said "SERVER ERROR - Server connection failed - Check your internet connection and try again. If you continue this error, please restart the game". I attempt to re-log in but was greeted with the same error message so I restarted the app ,believeing my problem was vanquished, but I was sorely mistaken as to being greeted by that error message again. After numerous attempts to re-log in, I decided to uninstall the app and redownload it to release the problem (and my frustration) out the window and being able to finally play this but... the bastard came to life so that is when I came to the forums to ask all of you guys how to fix it. Also, I heard there was a bug ,like this, that other Australians are having to deal with so I believe this is that problem.

Comments

buggie1983

Jun 9, 2019, 22:1706/09/19

05/22/19

I’m in Canada and I’m having the same issue. This has happened before to me. Then it gives its self I guess now I’m having the issue again.

Aglarond

Jun 12, 2019, 19:1906/12/19

08/25/18

I reside in the United States and I consistently have this problem. I refuse to believe the problem is at my end because I am able to access other websites and games with no such issues. I have asked this site to repeatedly fix their server issues but they have neither done that nor seen fit to respond to my inquiries. I cannot recommend this game due to these ongoing frustrating issues as well as the plethora of unwanted ads one must navigate in order to get to the gameplay.

Sezzy

Jun 13, 2019, 06:0406/13/19

02/15/19

2725

Bastion said:

I reside in the United States and I consistently have this problem. I refuse to believe the problem is at my end because I am able to access other websites and games with no such issues. I have asked this site to repeatedly fix their server issues but they have neither done that nor seen fit to respond to my inquiries. I cannot recommend this game due to these ongoing frustrating issues as well as the plethora of unwanted ads one must navigate in order to get to the gameplay.

Are you updated your game to 1.7.3?

omd1994

Jun 17, 2019, 23:1906/17/19

06/17/19

Hallo, I download this game yesterday and got about 20 minutes of gameplay before I got the same problem. First I was kicked out of the app then this message kept comming up, I know there is nothing wrong with my internet as it can run anything else I have tryed. I am living in Japan, but don't think that should matter. Hope you can fix this, it seams like a good game and I do want to play it.

Sezzy

Jun 19, 2019, 06:2306/19/19

02/15/19

2725

Red Panda said:

Hallo, I download this game yesterday and got about 20 minutes of gameplay before I got the same problem. First I was kicked out of the app then this message kept comming up, I know there is nothing wrong with my internet as it can run anything else I have tryed. I am living in Japan, but don't think that should matter. Hope you can fix this, it seams like a good game and I do want to play it.

Are playn under IOS?

Kiidkiif

Jun 24, 2019, 03:3106/24/19

05/17/19

So i'm nt the only one getting problems with this game i love so much

Glitch

Jun 24, 2019, 11:4906/24/19

05/24/19

I live in the United States and have started having this problem while logging in. I am on Android Galaxy Tab S2. I am not having issues with any other application.

Dragonchyld

Jun 24, 2019, 12:2906/24/19

03/17/19

I also am having server connection issues, but only the check the event page. Every time I click on the event I get a can not connect to server page. See attachment: I’m using an iPad Pro running iOS 12.3

Master85

Jun 24, 2019, 12:3806/24/19

Jun 24, 2019, 12:40(edited)

05/29/19

I'm getting the same error as Dragonchyld when attempting to connect to the events page.

jasdeep

Jun 24, 2019, 12:4106/24/19

04/16/19

Hi guys im playing from Malaysia and it seems after the new patch i cant load my game on certain internet service provider . can only do so with VPN.

Please help . i think it is ip issues . my mobile data service provider is fine but once i connect to my home wifi i cant log in

Thanks

dgd_danyel

May 22, 2020, 08:4505/22/20

May 22, 2020, 08:49(edited)

11/21/19

I had a similar problem, I could not connect to the game phone via fixed internet (via WiFi) but it only worked via mobile internet (4G), I received an error that the internet does not work (although it worked very well).

After I made another update to the game, ATTENTION not an update that the automatic game requires, but I searched in Google Play and now it works perfectly.

I suspected that the fixed internet provider restricted access to certain external IPs, including the game server, and it was solved with a simple update to the game.

it would have been nice to be warned about this thing, with an automatic update to the game, such as when a new event is introduced ...

I opened a ticket to the game and I did not receive any answer.

Jackass

Dec 7, 2022, 10:4112/07/22

07/01/20

I cannot play either. Win7

Sweden

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This has happened before to me. Then it gives its self I guess now I’m having the issue again. ","userRegistered":"1558497462630","userCommentsCount":"1","userName":"buggie1983","createdDate":"1560118653283","editedDate":"0","id":"616830","entityId":"131930","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/13.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"616830","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8382789/","commentUrl":"/en/comment/topic_618245/"},"strings":{"userRole":"","userId":"8382789","contentDraftJs":"","contentHtml":"I reside in the United States and I consistently have this problem.  I refuse to believe the problem is at  my end because I am able to access other websites and games with no such issues.  I have asked this site to repeatedly fix their server issues but they have neither done that nor seen fit to respond to my inquiries.  I cannot recommend this game due to these ongoing frustrating issues as well as the plethora of unwanted ads one must navigate in order to get to the gameplay.","userRegistered":"1535156897973","userCommentsCount":"1","userName":"Aglarond","createdDate":"1560367176907","editedDate":"0","id":"618245","entityId":"131930","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"618245","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7197484/","commentUrl":"/en/comment/topic_619859/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"<p>Bastion said:</p><br><blockquote>I reside in the United States and I consistently have this problem.  I refuse to believe the problem is at  my end because I am able to access other websites and games with no such issues.  I have asked this site to repeatedly fix their server issues but they have neither done that nor seen fit to respond to my inquiries.  I cannot recommend this game due to these ongoing frustrating issues as well as the plethora of unwanted ads one must navigate in order to get to the gameplay.</blockquote><p>Hi</p><p>Are you updated your game to 1.7.3?</p><br>","userRegistered":"1550208367437","userCommentsCount":"2725","userName":"Sezzy","createdDate":"1560405849220","editedDate":"0","id":"619859","entityId":"131930","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"619859","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8391665/","commentUrl":"/en/comment/topic_623703/"},"strings":{"userRole":"","userId":"8391665","contentDraftJs":"","contentHtml":"Hallo, I download this game yesterday and got about 20 minutes of gameplay before I got the same problem. First I was kicked out of the app then this message kept comming up, I know there is nothing wrong with my internet as it can run anything else I have tryed. I am living in Japan, but don't think that should matter. Hope you can fix this, it seams like a good game and I do want to play it. ","userRegistered":"1560813384363","userCommentsCount":"1","userName":"omd1994","createdDate":"1560813576080","editedDate":"0","id":"623703","entityId":"131930","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/9.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"623703","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7197484/","commentUrl":"/en/comment/topic_624179/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"<p>Red Panda said:</p><br><blockquote>Hallo, I download this game yesterday and got about 20 minutes of gameplay before I got the same problem. First I was kicked out of the app then this message kept comming up, I know there is nothing wrong with my internet as it can run anything else I have tryed. I am living in Japan, but don't think that should matter. Hope you can fix this, it seams like a good game and I do want to play it. </blockquote><p>Hi</p><p>Are playn under IOS?</p><br>","userRegistered":"1550208367437","userCommentsCount":"2725","userName":"Sezzy","createdDate":"1560925396747","editedDate":"0","id":"624179","entityId":"131930","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"624179","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8401081/","commentUrl":"/en/comment/topic_625899/"},"strings":{"userRole":"","userId":"8401081","contentDraftJs":"","contentHtml":"<p>So i'm nt the only one getting problems with this game i love so much</p><br>","userRegistered":"1558092167027","userCommentsCount":"1","userName":"Kiidkiif","createdDate":"1561347082730","editedDate":"0","id":"625899","entityId":"131930","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1750.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"625899","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8357441/","commentUrl":"/en/comment/topic_626141/"},"strings":{"userRole":"","userId":"8357441","contentDraftJs":"","contentHtml":"I live in the United States and have started having this problem while logging in. I am on Android Galaxy Tab S2. I am not having issues with any other application. ","userRegistered":"1558698268527","userCommentsCount":"17","userName":"Glitch","createdDate":"1561376954290","editedDate":"0","id":"626141","entityId":"131930","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/13.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"626141","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8058337/","commentUrl":"/en/comment/topic_626183/"},"strings":{"userRole":"","userId":"8058337","contentDraftJs":"","contentHtml":"I also am having server connection issues, but only the check the event page. Every time I click on the event I get a can not connect to server page. See attachment: I’m using an iPad Pro running iOS 12.3<img src=\"//cnt-forum.plarium.com/file.bmp?g=4d6d1d25-2256-41f1-ab5b-1edaa933200e\">","userRegistered":"1552817791893","userCommentsCount":"13","userName":"Dragonchyld","createdDate":"1561379355267","editedDate":"0","id":"626183","entityId":"131930","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1490.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"626183","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8401541/","commentUrl":"/en/comment/topic_626194/"},"strings":{"userRole":"","userId":"8401541","contentDraftJs":"","contentHtml":"I'm getting the same error as Dragonchyld when attempting to connect to the events page.<br>","userRegistered":"1559135523963","userCommentsCount":"1","userName":"Master85","createdDate":"1561379889327","editedDate":"1561380021607","id":"626194","entityId":"131930","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1510.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"626194","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8393530/","commentUrl":"/en/comment/topic_626196/"},"strings":{"userRole":"","userId":"8393530","contentDraftJs":"","contentHtml":"<p>Hi guys im playing from Malaysia and it seems after the new patch i cant load my game on certain internet service provider . can only do so with VPN.</p><p>Please help . i think it is ip issues . my mobile data service provider is fine but once i connect to my home wifi i cant log in </p><br>Thanks","userRegistered":"1555407157320","userCommentsCount":"1","userName":"jasdeep","createdDate":"1561380112357","editedDate":"0","id":"626196","entityId":"131930","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/13.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"626196","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9084861/","commentUrl":"/en/comment/topic_785548/"},"strings":{"userRole":"","userId":"9084861","contentDraftJs":"","contentHtml":"<p>I had a similar problem, I could not connect to the game phone via fixed internet (via WiFi) but it only worked via mobile internet (4G), I received an error that the internet does not work (although it worked very well).\n</p><p>  After I made another update to the game, ATTENTION not an update that the automatic game requires, but I searched in Google Play and now it works perfectly.\n</p><p> I suspected that the fixed internet provider restricted access to certain external IPs, including the game server, and it was solved with a simple update to the game.</p><p>it would have been nice to be warned about this thing, with an automatic update to the game, such as when a new event is introduced ...</p><p>  I opened a ticket to the game and I did not receive any answer.</p>","userRegistered":"1574376852730","userCommentsCount":"1","userName":"dgd_danyel","createdDate":"1590137125730","editedDate":"1590137391033","id":"785548","entityId":"131930","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/1.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"785548","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9527537/","commentUrl":"/en/comment/topic_1626439/"},"strings":{"userRole":"","userId":"9527537","contentDraftJs":"{\"blocks\":[{\"key\":\"9ri0k\",\"text\":\"I cannot play either. 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After numerous attempts to re-log in, I decided to uninstall the app and redownload it to release the problem (and my frustration) out the window and being able to finally play this but... the bastard came to life so that is when I came to the forums to ask all of you guys how to fix it. 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This has happened before to me. Then it gives its self I guess now I’m having the issue again. ","userRegistered":"1558497462630","userCommentsCount":"1","userName":"buggie1983","createdDate":"1560118653283","editedDate":"0","id":"616830","entityId":"131930","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/13.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"616830","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8382789/","commentUrl":"/en/comment/topic_618245/"},"strings":{"userRole":"","userId":"8382789","contentDraftJs":"","contentHtml":"I reside in the United States and I consistently have this problem.  I refuse to believe the problem is at  my end because I am able to access other websites and games with no such issues.  I have asked this site to repeatedly fix their server issues but they have neither done that nor seen fit to respond to my inquiries.  I cannot recommend this game due to these ongoing frustrating issues as well as the plethora of unwanted ads one must navigate in order to get to the gameplay.","userRegistered":"1535156897973","userCommentsCount":"1","userName":"Aglarond","createdDate":"1560367176907","editedDate":"0","id":"618245","entityId":"131930","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"618245","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7197484/","commentUrl":"/en/comment/topic_619859/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"<p>Bastion said:</p><br><blockquote>I reside in the United States and I consistently have this problem.  I refuse to believe the problem is at  my end because I am able to access other websites and games with no such issues.  I have asked this site to repeatedly fix their server issues but they have neither done that nor seen fit to respond to my inquiries.  I cannot recommend this game due to these ongoing frustrating issues as well as the plethora of unwanted ads one must navigate in order to get to the gameplay.</blockquote><p>Hi</p><p>Are you updated your game to 1.7.3?</p><br>","userRegistered":"1550208367437","userCommentsCount":"2725","userName":"Sezzy","createdDate":"1560405849220","editedDate":"0","id":"619859","entityId":"131930","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"619859","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8391665/","commentUrl":"/en/comment/topic_623703/"},"strings":{"userRole":"","userId":"8391665","contentDraftJs":"","contentHtml":"Hallo, I download this game yesterday and got about 20 minutes of gameplay before I got the same problem. First I was kicked out of the app then this message kept comming up, I know there is nothing wrong with my internet as it can run anything else I have tryed. I am living in Japan, but don't think that should matter. Hope you can fix this, it seams like a good game and I do want to play it. ","userRegistered":"1560813384363","userCommentsCount":"1","userName":"omd1994","createdDate":"1560813576080","editedDate":"0","id":"623703","entityId":"131930","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/9.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"623703","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7197484/","commentUrl":"/en/comment/topic_624179/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"<p>Red Panda said:</p><br><blockquote>Hallo, I download this game yesterday and got about 20 minutes of gameplay before I got the same problem. First I was kicked out of the app then this message kept comming up, I know there is nothing wrong with my internet as it can run anything else I have tryed. I am living in Japan, but don't think that should matter. Hope you can fix this, it seams like a good game and I do want to play it. </blockquote><p>Hi</p><p>Are playn under IOS?</p><br>","userRegistered":"1550208367437","userCommentsCount":"2725","userName":"Sezzy","createdDate":"1560925396747","editedDate":"0","id":"624179","entityId":"131930","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"624179","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8401081/","commentUrl":"/en/comment/topic_625899/"},"strings":{"userRole":"","userId":"8401081","contentDraftJs":"","contentHtml":"<p>So i'm nt the only one getting problems with this game i love so much</p><br>","userRegistered":"1558092167027","userCommentsCount":"1","userName":"Kiidkiif","createdDate":"1561347082730","editedDate":"0","id":"625899","entityId":"131930","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1750.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"625899","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8357441/","commentUrl":"/en/comment/topic_626141/"},"strings":{"userRole":"","userId":"8357441","contentDraftJs":"","contentHtml":"I live in the United States and have started having this problem while logging in. I am on Android Galaxy Tab S2. I am not having issues with any other application. ","userRegistered":"1558698268527","userCommentsCount":"17","userName":"Glitch","createdDate":"1561376954290","editedDate":"0","id":"626141","entityId":"131930","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/13.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"626141","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8058337/","commentUrl":"/en/comment/topic_626183/"},"strings":{"userRole":"","userId":"8058337","contentDraftJs":"","contentHtml":"I also am having server connection issues, but only the check the event page. Every time I click on the event I get a can not connect to server page. See attachment: I’m using an iPad Pro running iOS 12.3<img src=\"//cnt-forum.plarium.com/file.bmp?g=4d6d1d25-2256-41f1-ab5b-1edaa933200e\">","userRegistered":"1552817791893","userCommentsCount":"13","userName":"Dragonchyld","createdDate":"1561379355267","editedDate":"0","id":"626183","entityId":"131930","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1490.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"626183","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8401541/","commentUrl":"/en/comment/topic_626194/"},"strings":{"userRole":"","userId":"8401541","contentDraftJs":"","contentHtml":"I'm getting the same error as Dragonchyld when attempting to connect to the events page.<br>","userRegistered":"1559135523963","userCommentsCount":"1","userName":"Master85","createdDate":"1561379889327","editedDate":"1561380021607","id":"626194","entityId":"131930","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1510.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"626194","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8393530/","commentUrl":"/en/comment/topic_626196/"},"strings":{"userRole":"","userId":"8393530","contentDraftJs":"","contentHtml":"<p>Hi guys im playing from Malaysia and it seems after the new patch i cant load my game on certain internet service provider . can only do so with VPN.</p><p>Please help . i think it is ip issues . my mobile data service provider is fine but once i connect to my home wifi i cant log in </p><br>Thanks","userRegistered":"1555407157320","userCommentsCount":"1","userName":"jasdeep","createdDate":"1561380112357","editedDate":"0","id":"626196","entityId":"131930","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/13.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"626196","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9084861/","commentUrl":"/en/comment/topic_785548/"},"strings":{"userRole":"","userId":"9084861","contentDraftJs":"","contentHtml":"<p>I had a similar problem, I could not connect to the game phone via fixed internet (via WiFi) but it only worked via mobile internet (4G), I received an error that the internet does not work (although it worked very well).\n</p><p>  After I made another update to the game, ATTENTION not an update that the automatic game requires, but I searched in Google Play and now it works perfectly.\n</p><p> I suspected that the fixed internet provider restricted access to certain external IPs, including the game server, and it was solved with a simple update to the game.</p><p>it would have been nice to be warned about this thing, with an automatic update to the game, such as when a new event is introduced ...</p><p>  I opened a ticket to the game and I did not receive any answer.</p>","userRegistered":"1574376852730","userCommentsCount":"1","userName":"dgd_danyel","createdDate":"1590137125730","editedDate":"1590137391033","id":"785548","entityId":"131930","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/1.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"785548","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9527537/","commentUrl":"/en/comment/topic_1626439/"},"strings":{"userRole":"","userId":"9527537","contentDraftJs":"{\"blocks\":[{\"key\":\"9ri0k\",\"text\":\"I cannot play either. 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