Crashes, deadlocks, and over a week of lost resources
Ever since the patch a week ago the game has been experiencing random crashes on an image load. It's happened on champions screen when the image of the champion loads in the middle, in market when the item bought image loads, on entry to arena battle, campaign stage, clan boss, and dungeon stages. On exit from the same stages.
Occasionally the game crashes completely, but most of the time you get the little blue loading circle that just stops being animated and then everything is unresponsive and the game has to be ended manually. Sometimes after this the game crashes when you try to login. Another symptom is the progress bar stops on entry to a stage until the screen dims, again game needs ending manually. Yet another symptom is the stage loads and the screen is completely black. Again game needs ending manually.
Over the week it's cost me well over 300 energy, at least 2 keys, many arena tokens, points for matches i should have won but crashed out of and recorded a loss, arena tiers, artifacts from stages and dungeons.
I reported it via in game support of the 5th and finally received a copy and paste reply on the 10th telling me to make a new ticket if still experiencing problems after checking these forums and discord. I've tried both and been ignored about it everywhere.
I replied to other posts here of people experiencing the same issue. I've been to #bug-reports on discord. I can't do much more to highlight the severity of this issue.
I'm using Android on s7 edge phone to play Raid.
This morning I had three deadlocks in first ten mins of play including losing a clan boss key for nothing.
I'd like this fixed ASAP plz and to be compensated for my losses. As a free player i don't have such a surfeit of energy I can say goodbye to half of it unnoticed. The silence over this issue is deafening and I am really not impressed by your support team one bit.