AndriiTechnical Support
Jun 13, 2018, 08:5506/13/18
Why I cannot update the game on Android
Clear the cache and data of the Google Play Store application:
- Head to the Settings => Apps => All window.
- Find the Google Play Store application and click on it.
- Click on the "Force Stop" button.
- Use the "Uninstall updates", "Clear Cache" and "Clear data" buttons.
- Restart your device, wait for 10 minutes and open the Google Play Store application.
- Try to update/install the application one more time.
If the issue persists, contact our Support Team and specify in your report the model of your device and your in-game nickname.