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Banned for "too many refunds"

Banned for "too many refunds"

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Nov 28, 2019, 00:5411/28/19
07/07/19
0

Banned for "too many refunds"

Today, November 27, 2019, I got banned until December 18 for "too many refunds."  I never initiated any refunds. I made 2 purchases today for 24.99 each and had planned to make another.  I check my bank and sure enough there are 2 "pending" charges for 24.99.  I also called my bank and they informed me that there is no "refund" or "rejection of charges pending."  So, I am confused.  I'm a bit upset because I was grinding to complete an event and tournament, but now I guess I am blocked.  
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