Google Authenticator not Working!! Please help!

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Google Authenticator not Working!! Please help!

Sep 15, 2022, 20:0009/15/22

10/08/20

Google Authenticator not Working!! Please help!

My google authenticator works on everything on my iPhone, yet doesn't work with signing in to Plarium Play on my PC. Please remove my current 2FA so I can select a separate 2FA like text or email. Frustrated that I can only play on my mobile right now.

Brian

Comments

jillian_jiggs

Sep 17, 2022, 23:1409/17/22

02/20/21

I haven't been able to get 2FA codes by email since Aug 30. The current Plarium solution is to have support turn off 2FA. However, you definitely cannot rely on email or google authenticator now. I'm just not logging out until they find a permanent solution. No way I want to expose myself to a hack.

jon.polante

Mar 22, 2024, 18:5503/22/24

01/05/20

Hi please remove my google authenticator app on my main account so i can loggin please

i cannot log in to my gmail account because i got a new phone.

dthorne04Moderator

Mar 25, 2024, 16:2303/25/24

12/30/20

6215

jon.polante

Hi please remove my google authenticator app on my main account so i can loggin please

i cannot log in to my gmail account because i got a new phone.

Contact support through: https://plarium.com/en/support/ from another email account and see if they can assist

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