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Cannot Load Game from Plarium Play

Cannot Load Game from Plarium Play

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Dec 2, 2021, 01:3012/02/21
11/05/21
0

Cannot Load Game from Plarium Play

I have followed every troubleshooting steps from clearing my cache, reinstalling the game from Plarium Play client, reinstalled the client and deleted all data but with no luck. I still be getting that same message "This game is currently experiencing some issues. If you continue to see this error, please contact the Support Team". 

I have sent multiple tickets with screenshot and bunch of log files to Plarium Support but nobody responded to them. I don't want to go as far as formatting my entire PC just for one game. I hope to find a solution to my persisting issue.

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Dec 4, 2021, 10:0312/04/21
08/04/20
10

The same issue with my account, eventually allows me to enter. But the issue persists from time to time.  

RedParadoxic , you don't have to format your PC, the problem's with the Plarium Play launcher, not your PC.

harleQuinnModerator
Dec 5, 2021, 06:2612/05/21
02/24/19
7962

If you're still waiting on support, you could try Bluestacks in the meanwhile? I use it to frequently run Raid, especially when I want something that can record macros and do autoclicking for me.

Dec 5, 2021, 12:4312/05/21
08/04/20
10

harleQuinn  I'll try Bluestacks , I didn't use it but if you say it can help, I'll give it a chance. Thanks for your quick answer.