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Game gone

Game gone

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Oct 20, 2021, 23:3610/20/21
10/19/21
4

Game gone

Game  was  hacked.  Gone  i  cant  get  into  it.  Saod  dosnt  exsit  now  im  in under  different  name  and  level  3 .  with  the  emsil  that  should  take  me  to  my  71  account name  puppyfeet.  Help

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16
Comments
8
Comments
Oct 20, 2021, 23:4810/20/21
10/19/21
4

Anyone  going  to  respond csuse  plarium isnt  resp other  then  auto  message  two  days  ago

Oct 21, 2021, 06:3310/21/21
10/19/21
25

3 days here, no response... :(

Oct 21, 2021, 08:0210/21/21
10/20/21
40

2 days here, no response, waiting...


Oct 21, 2021, 08:4210/21/21
Oct 21, 2021, 08:57(edited)
09/11/18
6

Same here my email and password was changed by someone from Taiwan, after 2days waiting they answered me to my ticket that i created 2weeks ago with other bug problem(nice reaction time) xD and they want from me now evidence to prove that is my account, after couple screenshots that i send to them with following instruction still silence

do they really think after 2 weeks i will change my email and passowrd and then create next ticket with my account issue about that my account was stolen for fun or what ? this is not enough evidence ? why it take so long and noone response to me, what else i can do to prove my right, do i really have to tell them  about my champs i've got, my teams i used and progression where i been?, no problem but i need to know what they really want to know and if someone is still working there

Oct 21, 2021, 08:4710/21/21
10/19/21
4

Still  no  response fro m  plarium to  get  my  game  back

Oct 21, 2021, 09:3910/21/21
09/11/18
6

ofc there is big queue beacouse they deal with tickets from 2weeks ago instead of the actual real problems

Oct 21, 2021, 13:4210/21/21
01/04/20
1698
Snow Simon

ofc there is big queue beacouse they deal with tickets from 2weeks ago instead of the actual real problems

I was only speaking about the tickets for hacked accounts, but yes after the hiccups over the last few weeks I wouldn't be surprised if they were a week or two behind.