All Categories

 Unable to access alt account for 4 days

Unable to access alt account for 4 days

Search
Oct 4, 2021, 19:5810/04/21
03/18/20
305

Unable to access alt account for 4 days

Well that was fun, tried logging into alt account on both my android phone and tablet after being fine to switch accounts on for ever to the error message saying the game is experiencing issues.

Started friday last week great missed frags, arena, tag arena, general daily tasks, clan boss keys etc

I then see on discord there is a issue and we are looking into it, finally able to log back in last night yay but how about the last 4 days worth of inactivity do i get compensation for the lock out im guessing no but im quiietly hoping that im wrong.

I sent a support ticked fingers crossed i have a reply, pretty disappointed now to see what the end result of that is 

Views
16
Comments
3
Comments
Oct 5, 2021, 07:1510/05/21
01/04/20
1698

I'm glad you were able to get in. Unfortunately, it appears to have been an issue with cloudflare DNS servers and there wasn't much Plarium could do.

If if happens in the future, try a VPN. It worked for many players. 

harleQuinnModerator
Oct 5, 2021, 07:1710/05/21
02/24/19
7972

Moved to Support/Account Issues

Oct 5, 2021, 20:0510/05/21
03/18/20
305

well pretty much the response i was expecting thanks glad the countless accounts like mine that missed the opportunity to do anything over that period so respected lol 


another step closer to the see ya later raid door