Can't log in from phone anymore

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Can't log in from phone anymore

Big Me

Oct 2, 2021, 11:5710/02/21

03/25/19

Can't log in from phone anymore

I can't log into my account from my mobile as from today. Can still access on computer. Anyone else have this problem?

Comments

Katara

Oct 2, 2021, 22:1010/02/21

03/29/21

Same here ipad works; iphone does not

harleQuinnModerator

Oct 3, 2021, 04:2110/03/21

02/24/19

7972

We are hearing about login issues if you have multiple accounts. Is this the case for y'all as well?

Give this browser version a try and see if that lets you get in and let me know.

Here it is

deaconsnipes99

Oct 3, 2021, 04:4210/03/21

06/24/20

I have not been able to login to my account (iPhone) all day; really frustrating.

harleQuinnModerator

Oct 3, 2021, 05:5610/03/21

02/24/19

7972

deaconsnipes99

I have not been able to login to my account (iPhone) all day; really frustrating.

Open a support ticket if you haven't already. They are also recommending using/trying a VPN.

deaconsnipes99

Oct 3, 2021, 15:3510/03/21

Oct 3, 2021, 15:36(edited)

06/24/20

harleQuinn

Open a support ticket if you haven't already. They are also recommending using/trying a VPN.

I have opened a ticket and I will not pay for a VPN in order to play a game. I've been playing Raid for over a year and a half without one, why would I now need to have one now? It makes no sense whatsoever.

harleQuinnModerator

Oct 3, 2021, 15:4810/03/21

02/24/19

7972

deaconsnipes99

Sorry you're having this issue. Windscribe is free for several gigs of info per month. It is the one I use myself. Check it out in your app store.

deaconsnipes99

Oct 3, 2021, 16:1610/03/21

06/24/20

harleQuinn

Sorry you're having this issue. Windscribe is free for several gigs of info per month. It is the one I use myself. Check it out in your app store.

Thank you harleQuinn, that VPN worked and allowed me to log into my account on my phone; much appreciated.

harleQuinnModerator

Oct 3, 2021, 16:1710/03/21

02/24/19

7972

deaconsnipes99

Thank you harleQuinn, that VPN worked and allowed me to log into my account on my phone; much appreciated.

You're welcome. Glad it could fix it while the folks at Plarium work on this.

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