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My progress was reset

My progress was reset

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Sep 18, 2021, 12:5409/18/21
09/18/21
14

My progress was reset

Hello.

So i played on my phone , then wanted to log in to facebook to keep my progress , after i log to facebook my progress got back to 0 :( , what can i do to get it back , ive downloaded the pc app and instal the game and log on to facebook but still the same ...

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harleQuinnModerator
Sep 20, 2021, 02:1409/20/21
02/24/19
7962

Do you have any info about your Plarium ID, in game name, etc?

Sep 20, 2021, 04:3809/20/21
Sep 20, 2021, 04:39(edited)
09/18/21
14
harleQuinn

Do you have any info about your Plarium ID, in game name, etc?

Im a new player , didnt progress so much ,My id was  , Gabzy21 , i lost acces to it on 18 sept. Around 15:15 Romania time , i started with Athel , got dark elf archer , crusader and Pyxniel , i jooned guild Dragon Romanians.


I sincerly dont want to lose my legendary and have to start over on my mobile ...

Sep 20, 2021, 09:1709/20/21
09/18/21
14
harleQuinn

Hi there! I'm not sure how much I can personally do, but you can fill out a support ticket and see if Plarium can help you figure out your old account.

https://mobile-support.plarium.com/hc/en-us/requests/new?ticket_form_id=360000007492

Hey thanks for the reply , i got a ticket/mail open since 18.09 and now im waiting for the solution got 2 replys and the last reply sayed they found the acc and tha the acc is new and maybe it aint that one .