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suddenly lost account

suddenly lost account

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Sep 8, 2021, 06:0209/08/21
05/29/21
2

suddenly lost account

.i was playing spider tourny and suddenly i get kicked out and it says
my email is invalid!! what is this?? in middle of fusion losing my
account?  i can not login anymore

already sent ticket no response yet

i see a lot of people having same problem in this forum.my account was more than 1 year old.help!!!

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Sep 8, 2021, 16:3709/08/21
05/29/21
2

Update: support helped me get my account back in less than a day! thanks a lot!

apparently a hacker from russia hacked my acc i dont know how and used all my saved shards and gems.

Sep 9, 2021, 07:5809/09/21
09/09/21
1

unt was replaced when I went to log in with Facebook because the game kept recommending to log in. I have tried both emailing support and using the in game support but im not getting any reply. This is ridiculous I have spent over $200 on this game and I need help getting my account back asap how did you get them to reply to you?  

harleQuinnModerator
Sep 9, 2021, 16:5509/09/21
02/24/19
7976
mcfan1

unt was replaced when I went to log in with Facebook because the game kept recommending to log in. I have tried both emailing support and using the in game support but im not getting any reply. This is ridiculous I have spent over $200 on this game and I need help getting my account back asap how did you get them to reply to you?  

You can open a support ticket, either from in game or here: https://mobile-support.plarium.com/hc/en-us/requests/new?ticket_form_id=360000007492