Cant access main account

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Cant access main account

Aug 21, 2021, 23:1808/21/21

02/17/21

Cant access main account

im posting this from my f2p account but i cant login to my main account, everytime i try on plarium play it tells me that there is no account registered to that email address. its almost as if the account doesnt exist anymore but i can still see it in my clan as the leader and on the roster, it hasnt logged in since i last played it so i dont believe it to be a hack just some weird glitch, i have a ticket open with plarium but have only gotten one response. if anybody knows what might have happend please let me know.

Comments

watrobaster

Aug 24, 2021, 15:0008/24/21

Aug 25, 2021, 13:54(edited)

12/29/19

I HAVE THE SAME THING, Happened today ; x no response yet, and how about yours?

My nickname is Yukaiz and user id is 68201043 (found it at friends in plarium play) still cannot log in...

odesch

Aug 28, 2021, 08:1708/28/21

08/28/21

Same for me !

Xaemyl

Aug 29, 2021, 04:1308/29/21

10/26/18

I'm having a similar problem where my current game is already linked to a plarium id but I never did such a thing!

Martin Heywood

Sep 2, 2021, 10:1409/02/21

09/01/21

I have the same problem.

I'm locked out of my level 91 account.

I'm hoping someone from support can find the account with my usename " Al Ghazzali ".

So far the responses have just sent me round in circles...

My email now seems to be linked to a new account rather than my level 91 account, which i don't understand ...

harleQuinnModerator

Sep 7, 2021, 13:4109/07/21

02/24/19

7972

You folks all opened an official support ticket and not one that was "sent from plarium", correct? Hackers will sometimes steal your account, then shoot you an email "detecting suspicious activity". If so, that is fake and designed to keep you from officially reporting the hack.

Make sure you've opened a real support ticket here: https://mobile-support.plarium.com/hc/en-us/requests/new?ticket_form_id=360000007492

Then, when you get the automated email, please respond to that email.

Dani SA

Sep 8, 2021, 05:5209/08/21

05/29/21

i have same problem as others here.i was playing spider tourny and suddenly i get kicked out and it says my email is invalid!! what is this?? in middle of fusion losing my account?

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