Hi my account got hacked and now some of my champions are gone , i dont know how they were level 60 so you cant even use them for food?
It is vizier , zavia , tower and some more, any way i can gwt them back? I put a lot of money into this account and now its ruined ..
Hello. Sorry this happened to you. You can try appealing to support.
https://mobile-support.plarium.com/hc/en-us/requests/new?ticket_form_id=360000007492
However, Plarium stance is that account security is responsibility of user, so I wouldnt get hopes high up. Especially with TFA its quite unlikely that someone can breach your account if you have it activated.
My account was hacked as well. They tried to blame me linking social media, but I don't have social media and nothing is linked, my email wasn't accessed according to logs.
That leaves the only other entry point through Plarium.
I filed a ticket through the manner minigunner mentioned and after not listening to my problem in the slightest was told that it's my own fault for linking my facebook by a very arrogant Kenneth, even though, as I mentioned before, I don't link social media because it's a.......wait for it.......security risk.
Little did I know that the security risk was Plarium all along
