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Why was I banned from chat?

Why was I banned from chat?

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Jun 27, 2021, 03:5206/27/21
10/27/20
1

Why was I banned from chat?

I was banned from in game chat unexpectedly.  I was not spamming and I wasn't bothering anyone. I've sent a support request but have heard nothing back for over an hour.  I just want to know what happened.

i


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Jun 27, 2021, 08:3306/27/21
01/04/20
1698

You  might  be  able  to  get  help  quicker  if  you  use  the  official  discord.  They  have  a  chat  report  channel  where  you  can  request  help  while  providing  your  UM #

Jun 27, 2021, 09:0706/27/21
10/27/20
1

I tried with no response at all.