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Haven’t received 12th anniversary gift

Haven’t received 12th anniversary gift

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Jun 4, 2021, 14:0706/04/21
06/28/20
1

Haven’t received 12th anniversary gift

I  havent  gotten  the  12th  anniversary  gift.  ive  updated  and  relogged  and  its  been  over  a  day  please  help,  in  game  support  is  a  joke  and  I  only  get  robot  replies

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Jun 4, 2021, 21:0706/04/21
03/01/21
1

I have not received it either and yesterday I logged in 

Jun 6, 2021, 15:4506/06/21
06/28/20
1

I've actually been getting human replies in game this is a known issue and developers are working on it!!!  

Jun 7, 2021, 07:3706/07/21
04/15/19
141

Hi guys, some players still haven't received their anniversary gifts and Plarium is investigating the issue. If you haven't done so yet, please make sure to raise a ticket with support if you haven't received the gifts.